Yardi Support Specialist - Wellesley, MA - Maloney Properties

Do you have an uncanny ability to take a complex task or problem and distill it down to a simple and elegant solution? If so, then you have what it takes to be successful as a Yardi Specialist in the I.T. Department at Maloney Properties. We are looking for a person with strong customer service, critical thinking, and analytical skills to support Yardi, our web-based, property management software. Come join us as we implement and support the technology used by our Property Management, Facilities, and Central Office staff.

Under the direction of the Information Technology Director, the Yardi Support Specialist is a crucial member of the team managing Yardi, our web-based property management software. This is an hourly position which provides essential support to all administrative departments and property sites during operating hours.

Your responsibilities will include:

· Helping users with Yardi.

· Working the help desk queue.

· Training users.

· Helping configure and customize Yardi, when needed.

· Working closely with other I.T. staff members and vendors.

· Supporting users who may occasionally be stressed or frustrated with technology.

· Willingly participating in continual self-improvement and process improvement.

The work hours for this position are Monday-Friday 9:00-5:00. We are offering the flexibility to work from home or in-office, although reporting to our Central Office in Wellesley, MA will be needed occasionally.