Workspace Support Technician at The Computer Merchant, LTD.

Scottsdale, AZ 85257

About the Job

Job Title: Workspace Support Technician
Location: Scottsdale, AZ
Wage Range: $20-25/hr. depending on years of experience and qualifications
Job Number: 24-01203

Job Description: Our client, a large defense contractor, has an immediate opening for a Workspace Support Technician to work from their Scottsdale, AZ facility. The primary responsibility of this position is to build and prepare computers in order to refresh end user computers.

Qualifications: High School diploma is required or equivalent plus a minimum of 1 year of relevant experience. Due to the nature of work performed within our facilities, U.S. citizenship is required.

REPRESENTATIVE DUTIES AND TASKS:

Entry-level position
Must have excellent communication and interpersonal skills - end user facing
Possess necessary computer skills to proficiently handle routine tasks Performs a variety of duties in support of end-point computing devices, and peripherals.
The primary responsibility of this position is to build and prepare computers in order to refresh end user computers.
Responds to and diagnoses problems and answers queries regarding computer hardware, software, printers, network as part of the refresh
Maintains and updates records and tracking databases
Installs hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives
Loads and verifies correct operation of software packages, such as operating system, word processing and spreadsheet programs
Responsible for configuring desktop and laptop, and thin client computers
Dell laptop and workstation experience is nice to have
Maintains an inventory of all equipment, hardware, software and supplies

KNOWLEDGE SKILLS AND ABILITIES:

Displays high performance attributes
Basic ability to work on assignments that are routine in nature
Basic customer focus, communication and collaborative skills consistent with expectations for position

Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.