Workplace Service Coordinator - Iconma
Burlington, MA
About the Job
Our Client, a Software company, is looking for a Workplace Service Coordinator for their Burlington, MA/ Boston MA/ Cambridge MA location.
Responsibilities:
Requirements:
Why Should You Apply?
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Responsibilities:
- This role is focused on making our offices a welcoming place for all employees, customers, and visitors.
- They will manage our Welcome Desk, which is the first stop for anyone coming into the office.
- Here they will assist in any badging needs, visitor registration, vendor visits, and provide overall welcoming and warm customer service.
- On top of the Welcome Desk, this position is responsible for conducting office walk throughs, restocking supplies, taking inventory, submitting building work orders, and assisting with our onsite meeting and events.
- Our current team size is 5 and we staff all 3 sites.
- We'd love to get someone in here to add to this team dynamic and make the Metro Boston hub a great place to be.
- Would really love someone with previous Workplace Operations/Experience, meeting and event experience, working knowledge of facilities management.
- The Workplace Services Coordinator will report to the Workplace Services Associate Manager and will be responsible for the day to day operations for our Metro Boston sites.
- The Workplace Coordinator will work closely with our Welcome Desk, Facilities, and Meeting & Event leads to ensure smooth operations.
- Responsibilities include, but are not limited to: greeting employees and being the face of the office, issuing temp badges and visitor registration, moving furniture, assisting with catering set ups and clean up from events, gathering and managing lost and found items, conference room bookings and resets, mail program, office supply inventory.
- This position is fast paced and requires a high level of customer service.
- Time management skills and experience with ticket management a must.
- Help make Client a great place to work!
Requirements:
- Must have skills: customer service, workplace experience/office management
- Teachable skills: meeting and event support, Slack, Google suite (slides, drive), Quip
- Minimum 2-3 years of related hands-on Facilities experience required
- Exceptional customer service/hospitality skills, both verbal and written
- Experience with inventory management, planning and executing internal moves, and space management
- Self starter; handles self with minimal supervision and is pro-active
- Ability to plan and organize work in the required areas
- Establish and maintain cooperative working relationships
- Proficient in Microsoft Office Suite and Google Docs as well as understanding various social media principles
- Must be willing/able to learn and use our internal client software application
- Must have a great can do attitude and willingness to complete the job
- Must be able to comfortable lift at least 50lbs
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Source : Iconma