Workplace Operations Coordinator - VHB

ABOUT THE POSITION

The Workplace Operations Coordinator is responsible for day-to-day interactions with various employees, contractors, and vendors regarding facilities projects throughout the region. Within this fast-paced environment, this position must handle multiple service ticket requests and assignments and meet designated deadlines with great attention to detail and capital expenditure. Projects may also include coordinating minor construction, renovation, and preventative maintenance activities.

With this opportunity comes the responsibility of keeping our locations fully functional. It also requires providing the Workplace Operations Manager with input in the planning and design of preventative maintenance programs. This position requires exceptional communication and organizational skills, frequent travel, a flexible schedule, and the ability to work with a variety of internal and external stakeholders and suppliers.

Responsibilities

• Act as primary contact for operational facility issues and requests
• Conduct routine facility inspections to determine areas for service
• Travel to offices within the region, occasionally require overnight stay
• Coordinate and assist in departmental and employee moves
• Provide hands-on support for basic maintenance
• Engage approved vendors as needed to complete repairs for electrical, plumbing, HVAC and other mechanical systems
• Engage necessary internal departments such as IT Services, Building Technologies, and Corporate Facilities
• Ensure timely follow up and work order completion
• Provide backup to manager for all sites as necessary
• Perform other functions as assigned

Skills and Abilities

• Ability to travel to various office locations as needed
• Ability to work on a flexible schedule, including nights and weekends
• Ability to prioritize and manage multi-functional tasks
• Ability to work effectively under pressure, and against strict time constraints
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Ability to read and interpret construction documents/proposals and build strong relationships with contractors/vendors
• Knowledge of building systems (electrical, HVAC, plumbing, fire protection and security).
• Excellent verbal, written and interpersonal communication skills
• Team oriented with strong capability to work independently
• Motivated to lead and mentor others

Qualifications

• 3-5 years experience in an office operations/facilities role
• High School Diploma or GED
• Valid driver’s license and reliable transportation for travel to regional offices as needed

We are VHB! We’re an inspired and innovative team of engineers, scientists, planners, and designers who partner with clients in the transportation, real estate, institutional, and energy industries, as well as federal, state, and local governments. Our work helps improve mobility, enhance communities, and contribute to economic vitality. We do this while balancing development and infrastructure needs with stewardship of our environment. 

Our people make us great! VHB provides a differentiating employee experience, which includes: 

• Diverse and inclusive culture of collaboration and innovation
• Opportunity to work on complex, transformational projects
• Community and social responsibility as sustainable stewards
• Focus on learning, development, and career growth
• Best-in-class benefits, including flexible, hybrid workplace  

We are consistently rated one of the top AEC firms to work for across our 30+ offices on the East Coast. We’re growing, and we hope you’ll join us! 

VHB is a proud Affirmative Action and Equal Opportunity Employer. Since our founding, we have intentionally fostered a culture of diversity, equity, and inclusion—supported by deep-rooted core values, one of which is diversity. All individuals receive consideration for employment based on their qualifications without discrimination for race/ethnicity, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, pregnancy, marital status, or any other basis protected by law.

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