Workflow Spec - ISC Technician - Honeywell

Honeywell International Inc. (NYSE: HON), a Fortune 100 company with $34B in sales in 2021, invents and manufactures technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are uniquely positioned to blend physical products with software to support connected systems that improve homes, buildings, factories, utilities, vehicles, and aircraft, and that enable a safer, more comfortable, and more productive world. Honeywell's solutions enhance the quality of life for people around the globe and create new markets and even new industries.


The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.


Are you ready to help us make the future?

Honeywell Enterprise Mobility (HEM) is the managed services organization providing custom, SOW scoped services such as Deployment, Device Depot (Spare Pool Management), Helpdesk Support and MDM Administration for rugged handheld devices and mobility products such as scanners, printers, accessories. HEM supports all Android and iOS devices. Additional services include Telecom Expense Management, Asset Disposition services such as Recycling, Asset Buyback, Device Destruction, and more.


In this HEM Config & Dep Technician role, is a self-motivated, team-oriented individual that fulfils a key position within our company. The responsibilities of this position include driving and supporting the Configuration and Deployment process by focusing on quality and efficiency. Deployment technicians are expected to provide feedback regarding process issues.

This position will report to the HEM Supervisor.

KEY RESPONSIBILITIES

Conforms to all safety policies and procedures.

Configuring and deploying customer’s Handheld Products.

Active participation in all aspects of the Configuration and Deployment department as needed.

Assists in lab continuous improvement efforts (i.e., process improvement, variation reduction, cycle time reduction, cost reduction).

Ability to work rotating shifts including weekends and holidays.

The candidate must work with urgency, be very detail oriented, and work well in a team environment.

Prepare and present MOR and WSR metrics to leadership team.

Preparing work schedules.

Lead and training lab team.


YOU MUST HAVE

Degree / High School Diploma

Must be a US Citizenship due to contractual obligations

Knowledge applicable to install software, Configure, trouble shooting on iOS and Android devices

3+ Year relevant experience


WE VALUE

Ability to use Microsoft Office 365 products

Ability to analyze information and concepts

Ability to collaborate with others and work independently

Ability to identify key details & troubleshoot

Creative thinking and idea generation
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.