Workers Compensation Account Manager - Numotion

CorLife is a full spectrum health care services provider and benefits coordinator serving injured workers, workers' compensation carriers, nurse case managers, third party administrators, and self-insured employers. By providing all levels of home care, durable medical equipment, orthotics, prosthetics, complex rehab technology, medical supplies, home modifications, wheelchair accessible vehicles, and much more, our mission is to help the injured workers we serve return to work and return to life as safely and quickly as possible.

This position is 100% Remote ideal locations in Denver and Las Vegas.

JOB PURPOSE:

The CorLife Account Manager is a key player in developing new business with untapped markets. This position is customer focused and adaptable to a dynamic “startup” type of environment while working in a team environment to achieve customer satisfaction.

KEY RESPONSIBILITIES:

§Understand the workers compensation market dynamics and identify opportunities to generate new business.

§Identify workers’ compensation referral sources, case managers, adjusters, carriers, TPA’s, self- insured groups etc. as well as local conferences and networks. Engage actively in networks and conferences that include workers compensation activities.

§Recognize potential workers compensation ancillary product needs and educate referrals/clients on the benefits of intervention either in person or by virtual interaction.

§Conduct direct to consumer pre-assessment screenings with individuals identified as having potential need for ancillary services either in-person or utilizing telehealth technology.

§Conduct education and training to customers/referral sources on necessary and appropriate pathway to access ancillary product solutions based on identified needs. Actively engage in local/regional workers compensation conferences and networking groups.

§Facilitate successful approval and delivery of ancillary solutions to consumers by collaborating with and educating referral sources on the key technical requirements of the approval process.

§Follow-up with customers to communicate their specific needs about the process, providing updates on the order status and helping facilitate a prompt delivery.

§Act as a liaison between organization, field teams and customers/referral sources.

§Collaborate with internal and external customers to validate consumer needs and identify potential technology solutions.

§Develop and maintain successful long-term relationships with key accounts, customers, and Numotion team.

§Resolve conflicts and provide solutions to customers in a timely manner.

§Manage and document sales funnel and reporting progress and strategies within CRM platform.

§Set and track sales account targets, aligned with company objectives.

§Keep abreast of changes in technology and marketing trends related to the field.

§Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion’s mission.

§Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

§Always provide excellent customer service for all internal and external customers of the operations.Provide solutions for customer concerns and continually focus on customer service as our top priority.

§The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position.The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

§Bachelor’s degree in a related field or an equivalent combination of education and related experience may be considered.

§One year of outside B2B sales or any clinical/medical office experience.

§Proven sales track record with strategic territory, account planning and CRM experience.

§Experience in delivering client-focused solutions based on customer needs.

§Excellent listening, consultative and presentation skills.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

§Working knowledge of Workers Compensation and local payers’ documentation preferred.

§Experience in the DME, Complex Rehab Technology, Home Health, Pharmaceutical, or Wound Care fields preferred.

§Bilingual.

§Ability to thrive in a self-starter and results-driven environment.

§Ability to demonstrate product knowledge.

§Ability to concentrate and remain focused while handling multiple tasks, responsibilities, and projects.

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§Specific vision abilities required by the job include close vision and ability to adjust and focus.

§Frequent use of hands, wrists, fingers associated with using computer equipment.

§Prolonged periods of time working at a desk and/or on a computer.

§Occasionally move and reach with arms and hands.

§Ability to bend, twist, stoop, reach, and/or lift/move up to 25 pounds. at necessary.

§Ability to travel in personal vehicle 60% of the time within designated territory.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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