Workday Financials Configuration Analyst at Peterson Technology Partners

Job Description

This position will provide support, maintenance, configuration and quality assurance for new applications, application changes and provide support for applications within product lines: financial, collaboration, constituent and digital applications.

The application analyst will advance, maintain and support applications, recommend business and operational improvements, design and specify systems and methods for configuration/installation, and perform configuration changes and installations.

This position will create technical specifications, test plans and operational documentation in coordination with the product manager/business analyst and functional applications power users / administrators. This position will oversee information system-related activities, and provide technology application support, protocols and education for primary enterprise systems.

Responsibilities

1. Primary technical support for Workday Financials, Workday Adaptive Planning, and related integrations (i.e. HR System, CRM, Adaptive, etc.).

2. Provide second & third level support and day-to-day technical and functional expertise for assigned applications, including Fluxx Grantmaker.

3. Provides system security support including user access management (as requested and approved by business owners), data protection, and compliance monitoring.

4. Provide guidance and support to Financial Teams and end-users to enhance the use of the software systems.

5. Configure, maintain, and enhance systems to meet evolving business needs and regulatory requirements.

6. Collaborate with cross-functional teams, including Finance, IT, and other stakeholders, to gather business requirements and translate them into solutions.

7. Responsible for all technical tasks related to the recommendation and deployment of changes, enhancements and new versions of these applications across all computing environments within development, staging, sandbox, and production environments.

8. Analyze financial data to support decision-making, troubleshoot complex issues, and ensure data integrity within and across systems.

9. Work with the product team and end users to ensure the effective testing of applications is developed and perform testing for software upgrades and other changes to ensure system functionality.

10. Assist with user training programs, and documenting system processes, and provides a root cause analysis of all problems that occur within the systems.

11. Partner with Education & Adoption team to maximize value of technology products. Work with application owners to update internal documentation within the IT Support Hub.

12. Instructs and mentors Level 1 Support in repeatable support and troubleshooting techniques and processes.

Requirements

1. Four-year degree preferred with study in Computer Science or equivalent work experience and training.

2. Minimum of three years of experience in applications administration, technical analysis or programming.

3. Minimum of two years of experience in Workday Financials and application administration.

4. Experience Workday Adaptive Planning, Blackbaud, digital products, collaboration tools, data warehouse or integration tools desired.

5. Knowledge and experience in Microsoft 365 products, Azure, SQL Server Integration Services, and

6. Ability to develop and implement comprehensive technical documentation, prioritize tasks, meet deadlines, and work well under pressure.

7. Excellent communication, organizational and time management skills with the ability to multi-task and the ability to work independently and efficiently.

8. Strong mathematical and logical skills with accuracy to detail.

9. Ability to create data flow diagrams, data dictionaries, process specifications, IPO (Input, Processing, Output) Charts, Data Elements, Data Flows, and Structure Charts as needed.

10. Knowledge of nonprofit fund accounting, constituent management systems, digital systems, event registrations, endowments, fundraising, and general financial accounting systems a plus.

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