Women's and NICU Outreach Sales Director - HCA Healthcare
Houston, TX 77054
About the Job
Description
This position is incentive eligible.Introduction
Do you want to join an organization that invests in you as a Women's and NICU Outreach Sales Director? At The Woman's Hospital of Texas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
The Woman's Hospital of Texas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Women's and NICU Outreach Sales Director like you to be a part of our team.
Job Summary and Qualifications
The Director of Physician and Provider Relations, Specialist is responsible for developing and retaining customer relationships to facilitate business growth for the Woman’s & NICU service lines and other key hospital services. The specialist works as an extension of hospital leadership and operations to understand and respond to customer requirements. These customers are primarily physician specialists, but also include advanced practice providers, physician office staff, EMS providers, and hospital leaders. The specialist represents a key leadership role in the hospital and is proficient in working within an integrated sales organization.
Duties include but are not limited to:
- Evaluates market data and financial information for primary facility service lines in collaboration with leadership, to identify priorities, create data-driven customer target lists, call cycles, and develop sales plans with measurable results.
- Using internal and external data and resources, develops an understanding of service line attributes, trends and opportunities to develop a clear service line strategy and growth plan with measurable results.
- Builds data-driven business cases for strategic growth proposals such as physician recruitment/employment, service line development, equipment purchases or foot-print expansion and proactively presents to facility leadership.
- Develops understanding of customer’s business and challenges, and uses that understanding to develop sales plan and customer focused solutions.
- Develops deep understanding of focus service lines, recognized by physicians and providers as an expert for responsible service lines
- Develops and maintains collaborative relationships with department directors and builds team strategies for volume growth and retention.
- Identifies critical activities and tasks, effectively allocates time to consistently meet or exceed productivity expectations; develops and maintains a call cycle and routing plan.
- Executes sales strategies and monitors effectiveness of sales plan and modifies strategies and activities as necessary based on measurable results. Educates customers on services offered by facility and effectively conveys benefits of the business relationship.
- Actively prospects for new business and growth in hospital environment.
- Completes consultative sales meetings with customers to gain a thorough understanding of customer needs, business and challenges, and uses that understanding to develop a sales plan and customer-focused solutions to drive facility growth. Consistently uses CRM system to track activities.
- Identifies barriers and communicates to leadership using CRM system. Is responsible for Issue Resolution processes and works to implement solutions and completes follow-up meetings to gain or retain business.
- Prepares and present sales reports as required by leadership to identify trends, additional business opportunities and obstacles to business growth.
- Participates in annual strategic business planning and leads medical staff development/succession planning.
- Executes strategic physician engagement projects, including but not limited to the Physician Engagement Study, Medical Staff Planning, and Physician Referral Panel programs.
- Understands and adheres to company policies with respect to the physician and provider relations function. Adheres to company code of conduct. Completes all ongoing training required for the position.
Knowledge, Skills & Abilities:
- Customer Focus – Creates customer focused practices to ensure that the customer perspective is the driving force behind business decisions and activities.
- Driving Execution/Results – Ability to translate initiatives into action and creates accountability in self and others.
- Compelling Communication – Communicates in a focused and compelling way that drives thought and action.
- Building Strategic Relationships – Ability to effectively communicate complex strategy to all customer bases to achieve goals.
- Effective Administrative Skills – Ability to prioritize and manage time to ensure appropriate resource allocation and optimization.
- Emotional Intelligence – Establishes and sustains trusting relationships in the context of a complex political environment.
- Business Acumen – Clearly understands facility and division opportunities and leverages that understanding to reach goals.
- Sales Ability/Persuasiveness - Uses appropriate interpersonal styles and communication methods to gain acceptance of facility services from current and prospective customers.
Education:
- Bachelor's degree from an accredited college or university required
- Master's degree in Healthcare, Healthcare Administration or Business preferred
Experience:
- Seasoned “consultative or service-oriented” sales experience required. 5 years of progressive healthcare sales experience in hospital, pharmaceutical or device sales; comparable experience may be considered.
- Preferred – hospital physician growth and development experience
- Preferred—Woman’s and Children’s service line knowledge or experience
- Clinical Experience, RN or LPN preferred
- Requires the ability to travel by automobile in the assigned are 75% of time. This travel includes rural outreach markets outside of Harris, Brazoria, and Galveston counites.
- Position includes overnight travel on occasion.
- Frequently required to work early morning, evening and weekend hours
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Women's and NICU Outreach Sales Director opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.