Wireline Field Technician - TeleWorld Solutions Inc

TeleWorld Solutions is seeking a Wireline Field Technician for our team! The Wireline Field Technician is responsible for installing, maintaining, and troubleshooting wireline telecommunications systems. This role involves working in various field environments, often under challenging conditions, to ensure the reliability and performance of wireline infrastructure.

TeleWorld Solutions is a strategic wireless engineering and consulting firm offering network operators, OEMs and tower companies turnkey design, optimization, network dimensioning and deployment services. 

With the experience of hundreds of thousands of successful implementations, including macro, DAS, Small Cells, and Wi-Fi, the world’s leading network operators and OEMs trust our knowledge and experience to plan, perform, troubleshoot, and implement an array of technologies and solutions.

TeleWorld helps customers plan, design, manage, measure, and monetize opportunities throughout the network lifecycle and across every element of their network.

Come join our Veteran-Friendly Team. The Company with Great Benefits and certified as "A Great Place to Work".

• Install, test, and maintain wireline telecommunications systems, including copper and fiber optic cables.
• Diagnose and repair issues in the wireline network to minimize downtime and service interruptions.
• Operate and maintain various field equipment, including splicing machines, OTDRs, and other diagnostic tools.
• Maintain accurate records of installations, maintenance, and repairs. Complete required documentation and reports in a timely manner.
• Interact with customers to address service issues and ensure high levels of customer satisfaction.
• Adhere to all safety protocols and regulations to ensure a safe working environment for yourself and your team.
• Work closely with other field technicians, engineers, and support staff to coordinate activities and ensure seamless service delivery.
• Participate in ongoing training to stay updated with the latest technologies and industry best practices.

• High school diploma or equivalent; technical certification or associate degree in telecommunications, electronics, or a related field is preferred.
• At least 3 years of experience in wireline telecommunications installation and maintenance.
• Ciena Certification or experience is highly preferred.
• Proficiency in using diagnostic tools and equipment related to wireline services. Knowledge of copper and fiber optic technologies is essential.
• Relevant industry certifications such as BICSI, FOA, or similar are a plus.
• Ability to work in various field conditions, including lifting heavy equipment, climbing ladders, and working in confined spaces.
• Valid driver’s license with a clean driving record.

Key Competencies

• Strong analytical skills to diagnose and resolve technical issues efficiently.
• Meticulous attention to detail in handling equipment, conducting tests, and completing documentation.
• Excellent verbal and written communication skills to interact with customers and team members effectively.
• Dedicated to meeting the expectations and requirements of internal and external customers.
• Ability to work well in a team-oriented environment and collaborate with colleagues.
• Flexibility to adapt to changing work environments and schedules, including emergency repairs and on-call duties.
• Knowledge of CDMA/EVDO and LTE/Volte technologies a plus
• Hands on experience working with:
  • Putty or Mobaxterm
  • FTP/ SFTP (FileZilla Server & Client)
  • Fiber Trace Viewer (Fibercable 2 Suit)
  • PDF Reader
  • Site Manager 12.7
  • Annex 3 Fiber Inspection Tool
  • VFL Viavi Visual Fault Locator
  • Burndy Non-Insulated Crimper
  • Crimp Tool Frame
  • Repl Die Set For Ins Term/lugs
  • KAIFNT K551 Digital Torque Screwdriver/Wrench Set
  • Buzzer/LED Flash Notification, Dual Direction
  • BMP51/53 Label Maker
  • P-Touch-PT700
  • Blue CLETOP Type A, Fiber Connector Cleaner (14100500)
  • White CLETOP Replacement REEL (14100710)
  • IBC Cleaner LC 1.25mm
  • IBC Cleaner LC 2.5mm
  • IBC Cleaner MPO II MTP & MPO Connector Cleaner
  • MPO Cable 3m 12 Count To 12 Count Polarity B Cable
  • 3m Lc/lc 1.6mm Duplex
  • 3m SC/LC Fibers Simplex
  • 3M FC/LC Fibers Duplex
  • LC Attenuators 1DB, 3DB, 5DB, 7DB, 10DB
  • LC/LC Bulkheads-SC/SC Bulkheads
  • Digital volt/amp/ohm multimeter
  • Crimping Tools
  • Hydraulic Crimpers (Calibrated)
• Strong knowledge of how to calibrate tools.
• Must have a strong work ethic, integrity and work extremely well in a team environment
• Aptitude for creativity and innovation
• Working knowledge of Base Station Vendor equipment (Samsung, Alcatel Lucent, Ericsson)
• Proficient in MS Office package
• Flexible during times of change
• Strong trouble-shooting skills and problem resolution skills
• Strong written communications skills
• Strong interpersonal communication skills
• Proven ability to prioritize tasks in a fast-paced environment

Work Environment

• Primarily field-based with exposure to various weather conditions and work environments.
• Requires physical exertion, including lifting, climbing, and working in confined spaces.
• Use of personal protective equipment (PPE) is mandatory.

Join Our Veteran-Friendly Team:

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.