Wireless Customer Service Representative - PMG
Paramus, NJ 07652
About the Job
Are you a recent college graduate who is goal-oriented, resilient, and ready to start their career? Are you looking for a company that will allow you to grow and develop your professional portfolio?
If so, Pristine Management is looking for YOU !
Pristine Management is one of the nation’s premier Business Management & Client Consulting firms in the area. We are looking for individuals to join our Wireless Customer Service Representative team who are natural leaders and have a history of making things happen!
Due to our continuous growth, we have exciting new career opportunities for our Wireless Customer Service Representatives. Our team plays a vital role in the company as the main liaison between our clients and consumers. We believe in the power and importance of creating world-class client interactions and experiences that directly contribute to the success of our company. Your professional demeanor and customer service-oriented nature will make you an asset to our Wireless Customer Service Representative team.
You Must:
Develop and manage positive business relationships with clients, customers, senior management, and fellow employees
Attend Daily meeting and training classes to become proficient in each available service offered by our clients, qualify customers to match the best service to meet their needs, and assist customers through the sign-up and order process
Educate and excite customers on the benefits and differentiators of our available services to drive sales growth
Develop new business opportunities through strategic sales tactics, including customer development, networking, and relationship-building
Act as the main liaison on behalf of our clients and provide quality customer service and sales support
Serve as a role model for the team and set a positive example by modeling effective selling skills and techniques
Strive to consistently exceed sales goals and all program objectives
Facilitate sales and handle inquiries in a timely and courteous manner
Preferred Qualifications:
Bachelors in Business Management, Consulting, Communications or related fields
Prior experience in account management, client support, or entry-level sales
Trustworthy, honest, and dependable individual
Excellent presentation skills and proven ability to overturn objections
Unwavering commitment to success
Determined attitude and competitiveness
Ability to lead a team to successful outcomes
Demonstrate the ability to communicate and solve complex matters with clients utilizing critical thinking and problem-solving skills