Wicker Point Club House - Dining Room Supervisor - Russell Lands Inc.
Alexander City, AL 35010
About the Job
Job Summary:
Managethe service of members and guest in the dining rooms. Supervise dining roomstaff; greet and seat guest; maintain order and cleanliness; assure that membersatisfaction standards are consistently attained.
Reports to:
Assistant Manager
Duties:
- Receives and greets members and guests.
- Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests.
- Take food or drink orders when necessary.
- Coordinates food service between kitchen and service staff.
- Maintains all silver service ware items.
- Resolves member/ guest complaints and reports them to the Assistant Manager.
- Assures that all safety, accident and emergency policies and procedures are in place and consistently followed.
- Assumes that revenue control procedures are continually followed.
- Helps select, train, supervise and evaluate service staff.
- Inspects dining room to ensure proper maintenance, cleanliness, and safety.
- Provides layout and design recommendations to applicable managers.
- Suggests dining room decorations for special events.
- Manages member reservation system.
- Assist with service of food and beverages in outlets and for special functions when needed.
- Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed.
- Assist with table clearing and resetting as needed.
- Suggests when additional service supplies and small equipment are needed.
- Enforces established rules, regulations, expectations, and policies.
- May serve as opening or closing manager or MOD.
- Assists in dining room inventory assessments.
- Works with Assistant Manager in implementing a schedule for restaurant staff.
- Monitor monthly budget to ensure expectations are met.
- Assists Assistant Manager with monitoring and approving payroll.
- Any other duties assigned by the Clubhouse Manager or Assistant Manager.
Source : Russell Lands Inc.