Wellness Consultant/Front Desk - Vida-Flo

Job Summary

The Wellness Consultant (WC) will be responsible for the daily front desk functions including but not limited to; checking clients in and out, membership sales, cash handling, customer service, obtaining vital signs and disconnecting IVs at our Flagship locations. The WC will report directly to the Clinic Manager and work in conjunction with our Hydrocare Providers (Registered Nurses).

We are currently seeking an outgoing individual with CNA, Medical Assistant, EMT, front desk or sales experience. Candidate must possess tremendous multi-tasking skills and be very flexible. Outstanding organization and computer skills are a must. We believe in creating a transcendent experience for our customers and for you. We go above and beyond to take care of the people that are a part of the Vida-Flo experience and you should want to as well.

Essential Duties and Responsibilities

• Participate in the daily business cycle of the clinic through front desk operations, customer service, sales building, teamwork, and clinic upkeep/maintenance.
• Ability to discuss and sell membership packages available to clients.
• Promote the company’s products/services addressing or predicting clients’ objectives
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.
• Focus on the Company's Core Values in decision-making.
• Obtaining Vital Signs
• Disconnecting IVs (If certified) 

Job Specifications

Minimum

• The candidate should have experience in the medical, retail, fitness, or restaurant industries.
• Reliable transportation to/from the clinic and local areas for offsite events and/or house calls.
• Preference will be given to candidates with previous customer service, medical or spa related experience.

Skills and Abilities

• Excellent communication skills (verbal and written).
• Ability to prioritize assignments and projects in an efficient and timely manner.
• Ability to keep calm and focused under stressful situations including customer facing, medical emergencies, and product/staff shortages.
• Moderate computer skills including knowledge of MacOS, Apple iOS, Microsoft Office, Google Docs. Experience with online based software Booker, Gusto, Square or Deputy is a plus.
• High energy with great history and expectations of success without a fear of failure
• Ability to calmly and rationally communicate and handle disgruntle client complaints.

Supervisory Responsibilities

• None

Equal Opportunity / Affirmative Action / Protected Veterans / Disabled Individuals Employer

Job Type: Part-Time or Full-Time. Typical shift is 9:30 AM – 7:30 PM

Compensation: $17/hr plus competitive sales commission

Job Types: Full-time or Part-time

Schedule:

• 10 hour shift ( 9:30 am to 7:00 pm)
• Monday to Friday and rotating weekends 
• Weekend availability

Supplemental pay types:

• Commission pay

COVID-19 considerations:

*We Do Not Require The COVID-19 Vaccine*

Benefits:

• Opportunities for advancement
• Wellness program

Schedule:

• 10 hour shift

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Atlanta, GA 30305: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical setting: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: One location

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