Weekend Receptionist / Concierge - Thrive Rehab of Pearland

Thrive Rehab of Pearland redefines transitional care as the first facility of it’s kind. We combine a progressive model of healthcare with an atmosphere of hospitality and the amenities of a fine luxury resort, designed for guests who require short-term medical therapy or treatment after a hospital stay.  As a company local to Houston, we are seeking a candidate will a helpful attitude and friendly demeanor. 

We are currently looking for a weekend Receptionist with excellent customer service - energetic, friendly and caring - to provide our visitors with personal attention. 

Schedule: Saturday / Sunday 8:00 am to 8:00 pm

Essential Functions

• Support the mission, vision, and culture of the organization through positive communication.
• Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.
• Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.
• Able to maintain work pace appropriate to given work load. Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.
• Answer phones, take message and transfer calls.
• Greet and receive guests in a professional and friendly manner.
• Answer residents’ needs and requests.
• Maintain a daily resident log and resident emergency information.
• Assist with weekly packet.
• Answer emergency responder and fire alarm systems and take appropriate emergency steps.
• Schedule residents’ doctor appointments and activities.
• Make copies.
• Provide information to bookkeeping for billing.
• Give directions and disseminate information as directed.
• Distribute written communiqués.
• Accept and sign for deliveries (mail, prescriptions, etc.).
• Coordinate guest room reservations.