Wealth Advisor/Relationship Manager - Johnson Financial Group

The Wealth Advisor/Relationship Manager is responsible for growing quality client relationships and enhancing client satisfaction by providing sound financial guidance to high net worth clients. 

Key Responsibilities

• Responsible for coordinating a consistent client service experience and delivering overall financial advisory guidance to sustain new business development, client referral and retention objectives.
• Responsible for managing the onboarding of new clients.
• Understand client’s financial objectives utilizing a purposeful discovery process and financial planning approach.
• Responsible for accurately opening and closing of accounts within Wealth operating systems; including tracking of incoming/outgoing transfer of assets and cash.
• Responsible for special client needs such as cash requirements and reserves, tax planning, distribution analysis, general financial, investment, insurance and estate planning.
• Frequent contact with clients designed to enhance the client relationship and provide impeccable client service. Clearly communicate financial solutions and effectively overcome objections. 
• Actively manage inherent risks by adhering to internal policies and procedures, regulatory and statutory requirements and exercising sound judgment.
• Thorough management of complex financial solutions; including: communication, implementation, maintenance and on-going administration of the client relationship.
• Complete, timely and accurate documentation of client relationship.

Sales – Advising and Servicing  Clients

• Execution of our comprehensive sales process which includes successful prospecting, planning and gaining new business.
• Knowledge of full portfolio of JFG products and services; actively cross-sells full breadth and depth of products. Responsible for meeting or exceeding sales, cross-sales and referral goals.
• Actively call/joint call on identified target segments, prospects, centers of influence, etc. to lead new business development and client acquisition efforts.
• Expand new and existing relationships by advising and recommending appropriate solutions that will exceed client expectations.
• Develop and maintain strong working relationships with business partners to expand customer relationships across all lines of business
• Meets or exceeds client retention goals.
• Perform proactive customer needs assessments on a regular basis.
• Give persuasive sales presentations and tailors delivery and material to meet audience needs.
• Applies sound judgment, innovation and appropriate creativity in management of client relationships.
• Responsible for a variety of full-service financial transactions; decisions require thorough analysis, document interpretation, specialized solutions, discretion and risk management.
• Participate in an active and meaningful role in a community or industry organization.

Cross Sales and Referrals

• Knowledge of full portfolio of JFG products; ability to cross-sell full breadth and depth of products.
• Responsible for establishing, building and maintaining strong internal relationships across all lines of business to ensure consistent and frequent referral activities.
• Consistently meets or exceeds cross sell/referral goals.

Job Requirements

• Bachelor’s Degree and 5+ years experience working with clients in a financial planning setting. A combination of appropriate education and experience will be considered.
• Demonstrated expertise in sales, networking, negotiating, business acumen and execution.
• Knowledge of investment management and financial planning.
• Series 65/66 or IA equivalent. Industry specific professional designations highly desired; CFP, ChFC, CPA.
• Understanding and strong working knowledge of MS Office products; ability to effectively utilize Bank and Wealth Operating Systems.

Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website.