Wayfair Sales Visual Lead - Wayfair

Outlet Visual Merchandising Lead

Come join the team that is reinventing home! Wayfair is hiring a Visual Merchandising Lead for our returns Outlet retail store! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

Starting Rate: $19.50 Per Hour

Hours: 40 hours per week

Store hours: 

Monday -Saturday: 10am - 8pm

Sunday: 11AM-7PM

What you’ll do:

• Define, design and implement a flexible visual merchandising strategy that can adapt to the wide variety of product that arrives in the outlet

• Manage product flow within the outlet, maximizing product/sqft

• As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best online home assortment brought to life in our stores.

• Master our brand story and be able to share our brand with polished communication, personal appearance and professionalism.

• Work to amplify the Wayfair brand family by being an integral part of a high performing, customer centric team.

• Deliver on sales and service KPIs, productivity standards, and drive profitability goals across all omni channel platforms with best in class selling standards. 

• Maintain leadership presence through effective floor management and resource allocation.

• Manage and monitor stock levels, merchandise adjacencies,  presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked. Maintain visual standards required by Wayfair and Tanger Outlets.

• Ensure the store meets visual, replenishment, cleanliness, safety and back of house standards during floor leadership shifts.

• Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals and associates are providing best in class service to our customers. 

• Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment, substitutions and general store upkeep.

• Engage in a high energy and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.

• Live by, emulate, and guide by our People Principles every day.

• As Keyholder, you are responsible for opening and closing the store

What you’ll need: 

• Retail experience in visual merchandising or education in visual merchandising/ interior design 

• 2+ years of leadership or experience managing a team  

• Brick & mortar retail experience - furniture or home goods preferred

• Prior visual merchandising experience in outlet or off-price retail environments preferred

• Track record of thriving in a fast paced and changing environment.

Essential Functions:

• Strong organization, self-motivation, communication and relationship management skills.

• Excellent verbal communication skills.

• Excellent active listening skills.

• Excellent sales and customer service skills.

• Technical acumen to learn necessary software including operating our POS system; experience with Google Cloud G Suite, including Docs, Sheets, Slides, and forms preferred.

• Ability to process information and merchandise through a computer system and POS register system. 

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50lbs. 

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Hours:

At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.

Our store hours are Monday - Thursday 10am - 8pm, Saturday: 10am - 9am & Sunday 10am - 7pm. Employee shifts may include two hours before or after store hours.

Employment/promotion to this role will be contingent on successful completion of a background check.