Watercraft Service Manager - Year Round - GK's Custom Polishing

Do you enjoy boats and jet skis? Do you enjoy being on the water? Looking for something a bit different? This job is for you!

This is a YEAR ROUND FULL TIME position. We do NOT layoff in the winter.

This position manages the various services our customers receive on their boat and jet ski while in GK’s possession year round.

CORE VALUES at GK’s:

• Detailed Customer Service: We strive to ensure customer satisfaction with every interaction.

  • Employee Focused: We are attentive to individual needs to ensure employees thrive.

    • Growth Mindset: Constantly learning and evolving to serve our customers better.

      • Integrity: We value honesty and transparency in all of our processes.

GK’s Custom Polishing, Inc.’s Mission Statement (what are we all about…):

GK’s Custom Polishing, Inc. is committed to meeting and exceeding their customer’s expectations in service, timeliness and quality. Our customers count on GK’s to be dependable, communicate with them on an ongoing basis, remedy any issues in a timely manner and be there for them year in and year out. We strive to be the best at the services we provide and take pride in every aspect of the job.

IMPORTANT REQUIREMENTS FOR THE BELOW JOB:

• 1 year plus - Working on or around boats or vehicles in some capacity (detailing, service, parts, etc.).
• 1 year plus - Management experience with customers, employees, jobs and operations.
• Holding yourself responsible for all your actions and for your team.
• Being a self-starter with little oversight.
• Strong work ethic and desire to not only lead a team / department, but be part of one.
• Having a willingness to learn, be taught, and accept instruction and criticism.
• Having and maintaining a valid driver’s license.

JOB DESCRIPTION:

• This position requires customer jobs to be performed at the highest quality standards.
• Reviewing all storage boats and jet skis for services needed.
• Providing estimates to every storage boat and jet ski for additional services.
• Meeting with customers to review desired service work.
• The Watercraft Service Manager will be responsible for keeping all employees and outside vendors on track and time efficient.
• Training of new boat detailing hires within the department. (Training will be provided if you aren’t experienced in boat detailing.)
• Performing detail work (as needed).

HOURS:

• No evening hours or Sundays.
• 7:00am – 5:00pm: Monday - Friday
• (October 1 – November 15 & April 10 - Memorial Day): Saturdays - 7:00am – 12noon

PAY:

• This is a salary, plus commission position. The salary is listed below:

  • $50,000 for the 1^st year (Plus: Commission and Overall Compensation Benefits.)
  • $52,500 for the 2^nd year

  • $55,000 for the 3^rd year

COMMISSION:

• A good part of this job is talking with customers about the services GK’s can provide them for their boat and/or jet ski. GK’s stores many boats and jet skis in the winter months. Our customers need a variety of services while their boats and jet skis are in storage. This is an opportunity to provide services to them during that time.

BENEFITS PROVIDED:

• PTO
• Holiday Pay
• Health Care
• Dental
• Vision
• 401K match

*Full job description is available at our main office in Avon.*