Water/Wastewater Client Service Manager - Ardurra Group, Inc.

Ardurra’s innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.

As a recognized leader in the Southeast's water industry, Ardurra's projects encompass treatment and infrastructure initiatives for municipal and institutional clients. Our work ranges from drinking water supply to water reuse and wastewater management.

The Client Management team plays a vital role as a trusted advisor to long-time existing clients and new clients. This highly strategic position is ideal for someone who takes pride in exceptional client service, innovation, and collaboration.

Primary Function

The Client Service Manager will focus on a mix of established client business growth, project delivery leadership, and mentoring of engineering staff. The position will collaborate with regional and national water/wastewater engineering expertise to share resources and leverage capabilities to expand Ardurra’s Tampa area business. The role will have the opportunity for mentorship from an established and successful Client Service team and should be appealing to someone looking to grow their career in client services or make a move from a project delivery focused role.

Primary Duties

• Establish, nurture, and maintain strong relationships with both clients and staff
• Present solutions and outcomes to client and internal stakeholders
• Establish innovation and solutions through inquisitive-minded client engagement and listening skills
• Develop proposals as required in response to requests for proposals/qualifications and lead Ardurra in teaming opportunities
• Collaborate and develop relationships with external strategic partners
• Support the delivery of water resources, water, and wastewater projects

Education and Experience Requirements

• Bachelor’s Degree in Civil Engineering from an ABET accredited college is required
• Minimum of 8 years’ progressive experience required designing and delivering projects in the (relevant) market sector
• Experience in managing production and treatment projects as well and/or experience performing design and construction management 
• Advanced understanding of principles and state regulations is required
• Candidate must be self-motivated, able to lead or assist a project team to completion of multiple projects simultaneously
• Ability to effectively communicate both verbally and in writing

Why Ardurra?

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.

Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

NOTICE TO THIRD PARTY AGENCIES:

Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Sales