Water & Fire Restoration Project Manager

Start your career at the BEST Home Service Company in the state of Michigan!

For 50 years, Modernistic has provided our community with exceptional cleaning and restoration services throughout Michigan. Our family-owned company has six locations and is rapidly growing!

We help home and business owners put their lives back together after they have suffered property damage. Whether the damage is caused by flooding, fire, mold or wind, our team of experts help customers navigate through the insurance claim process and pride ourselves on returning their properties to their pre-loss condition.

Modernistic of Traverse City is currently looking for an experienced Water & Fire Restoration Project Manager to join our rapidly growing Restoration team. Our ideal Project Manager candidate has multiple years of experience working in the restoration industry with a firm grasp of Mitigation services and high-level customer problem solving skills. This position requires a Jack or Jill of all trades involving the restoration industry. You will work hand in hand with our Business Development team fostering customer relationships and marketing Modernistic's brand while working closely with insurance agents, plumbers and TPAs. We are looking for an individual that is not only willing but passionate about rolling up their sleeves and self-performing on job sites to meet our customer's needs.

At Modernistic, we have a company culture focused on customer delight, which means we strive to go above and beyond for our customers and our co-workers. We believe in investing in our people and promoting from within because our people ARE the Modernistic difference. Come see for yourself!

Benefits

• Affordable Health Insurance for You and Your Family: Health Insurance is more critical than ever before, and we know the importance of keeping these costs low for our employees. Modernistic offers four unique plans on one of Michigan's largest Health Care Networks and covers 60% of premium costs for our team members and their dependents. We offer Health Savings Account Plans, which offer triple tax advantages, as well as traditional HMO style plans so you can choose the best fit for you! 
• Dental & Vision Insurance: You'll enjoy a variety of affordable plan options and rich benefits on Michigan's largest vision and dental networks. Dental benefits even extend to orthodontics and vision benefits offer allowances for glasses/contacts annually! 
• Life Insurance: To give our team members peace of mind, Modernistic covers a basic life insurance policy for every employee, plus offers buy up options for you and your dependents. 
• Pet Insurance: ModPets are also family so we want our team members to have the opportunity to protect them too! Modernistic offers two unique plans to choose from to best keep your pet(s) happy & healthy.
• 401(K) with Company Match: We help our team members prepare for the future by offering a 401K plan with no management fees and a generous company match.  
• Paid Time Off & Paid Holidays: We only work hard so we can play hard, right? Work/life balance is important and that's why every team member is eligible for paid time away from work!
• On Demand Pay: Unexpected expenses days before you get your check? Don’t fret, you can request a portion of your earned wages early (up to 3 times a pay period). It’s your money, you should have the right to use it! You have never been more in control of your check with our “On Demand Pay” program!
• Employee Discount: A perk of being a Modteam member is enjoying a clean & healthy home, just like the customers we serve.
• Employee Assistance Program (EAP): Members of the Modteam have access to an Employee Assistance Program that offers dozens of benefits from free counseling services to legal advice, and more!
• Ability to Grow: 63% of the Executive Team at Modernistic started at an entry level position within the company. We believe in developing our people and cultivating talent from within. Depending on the position, Modernistic frequently invests in external industry training and certification for team members. 95% of positions are posted internally and team members frequently are promoted from within.
• Company Vehicle
• Laptop and other equipment
• Cell phone reimbursement 
• Opportunity to learn more skills and level up your responsibility

Responsibilities

• Scope and sign jobs pertaining to mitigation, fire cleaning, mold remediation, etc
• Write estimates to insurance/TPA standards
• Lead and manage technicians on job sites
• Quality control on all job sites
• Line up trades and materials for projects and producing project schedules
• Produce jobs on time and on a budget with high quality standards
• Provide outstanding documentation on all project details
• High-level communication start to finish on all projects
• Perform site visits to produce scopes of work and sign jobs
• Develop and maintain insurance industry relationships
• Follow insurance career specific SLA standards
• File management and assist with collections
• Ability to self-perform as a restoration technician as needed

Requirements

• 3 years of experience in the restoration industry preferred
• 3 years of project management experience preferred
• Xactimate experience preferred
• IICRC Certifications preferred
• Outstanding communication and customer service experience
• Detail-oriented
• High-level ability to recognize and solve problems
• Strong communication and negotiation skills
• The ability to quickly learn new technologies/software
• Must be able to pass a drug test & background check
• Valid Michigan driver's license and good driving record
• Microsoft Word, Excel proficient

We look forward to meeting you!

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