Watch Sales Specialist - Tiny Jewel Box

Tiny Jewel Box seeks a seasoned Luxury Sales Associate in our watch division. A Tiny Jewel Box associate will create and foster relationships with clientele utilizing product knowledge and a genuine passion for selling. Our associate will possess an entrepreneurial spirit and strong business management ability. The right candidate will be eager to build their business.

Key Responsibilities:

• Being an ambassador for Tiny Jewel Box
• Develop and maintain product knowledge on the various brands within the Tiny Jewel Box 1155 Watch sales area.
• Elevate customer experience by providing a welcoming and professional customer environment while building and nurturing client relationships.
• Ensure exceptional customer service through all communication channels and exceed expectations with accurate product and sales information.
• Build a robust client book and ensure clients are aware of new and upcoming products.
• Develop and maintain a working knowledge of company systems and software required to perform the job function.
• Participate in all CRM related activities and directives.
• Maintain a professional demeanor while interacting with individuals from diverse backgrounds.
• Firm understanding of appropriate and professional verbal and written communication skills. This includes tone of voice.
• Excellent storytelling ability.
• Other duties and responsibilities as assigned by the Assistant Sales Director.

Position Requirements:

• Three years’ minimum experience in watch sales. Experience in Richemont, Gran Seiko, Tudor preferred.
• Being a Team Player
• Adhere to Tiny Jewel Box dress code standards.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Conflict resolution and de-escalation.
• Excellent communication skills. Thinks like a Concierge.
• Must be articulate and outgoing.