Warehouse Team Lead in Returns - Wayfair

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

 Hourly Pay

• $19.50/hr 

Shift: 

• Mon- Fri: 6AM-2:30PM

Benefits (Start Day 1!)

• Referral bonuses

• Overtime hours & pay

• Job Security

• 401(k) with company match

• Wayfair company discount

• Health benefits start day one

• Growth opportunities (Conversions, Promotions, and more!)

• Dozens of discounts and perks with partners!

What You'll Do 

• The Warehouse Team Lead will assist your supervisor with managing and overseeing all functions of the warehouse, and ensuring smooth operations of all activities.

• Lead the receiving department and ensure the functions are used correctly.

• Delegate and assign work to keep a 100% fill rate.

• Help manage the inventory and conduct necessary training within department.

• Ensure the proper use and accountability of tools.

• Be responsible for answering email and verbal questions in a timely manner.

• Keep product moving and oversee the cleanliness of the department. This includes daily trash compacting.

• Additional responsibilities as assigned.

What You’ll Need

• Working understanding of tangerine system.

•  Leadership and motivational skills, and the ability to make decisions with little to no guidance based on policies or common sense.

• This is a floor position, and will involve physically moving/processing products in addition to leading a team of warehouse associates

• Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift.

•  Experienced in more than one department. Work areas include: receiving, inventory control, pick, pack, ship and return of product.

• Experience with composing and replying to emails.

•  Power Equipment experience – Must be able to operate or willing to be trained on Powered Industrial Truck Operations (PITO).

• Experience with creating and updating systems such as trouble tickets.

• 2+ years working experience.Must have excellent attendance.

• Understanding of High Jump is a plus.

• Able to read and comprehend English to ensure your safety and the safety of those working around you.