Warehouse Shipping & Picking Supervisor - SHI International Corp.

Job Summary

The Warehouse Shipping & Picking Supervisor manages a team of Warehouse Associates and Forklift Operators by serving as a point of escalation and overseeing the team’s daily operations.  The Supervisor will act as a mentor and resource to staff by providing guidance to aide in completion of daily tasks and resolution of issues with processing shipments and picking customer orders.  This position reports to the Warehouse Shipping Manager and is required to report to the Piscataway, NJ Knox Integration Center.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include, but are not limited to:

• Manage the processes of the shipping and picking departments by ensuring systems and tools are up to date and the workload is being delegated appropriately
• Manage the relationships with our freight/parcel carriers to ensure shipments are coordinated for pickup each day
• Enforce policy and procedure with staff, and follow up with disciplinary action when required
• Continual feedback on both positive and negative performance
• Collaborates with Warehouse Management and staff to roll out new policy or procedures
• Assist with order modifications and cancelations by providing support to warehouse staff
• Provide information on system related issues to upper management
• Regularly walk the floor to assist staff with work related issues
• Team building and collaboration by unifying teams and setting common goals
• Assist with interviewing and hiring decisions

Qualifications

• Minimum 2 years’ Warehouse experience
• Minimum 1 year Experience in Shipping dept
• High School diploma or equivalent GED

Required Skills

• Leadership skills with the ability to manage small and large groups
• Ability to work efficiently and effectively in a fast pace environment while meeting all deadlines
• Ability to assist in hiring decisions and pick quality candidates
• Ability to recognize workflow issues
• Ability to complete tasks without management follow up
• Proficient in Microsoft Office Word, Outlook, Teams and Excel
• Ability to communicate clearly and effectively

Preferred Qualifications/Skills:

• Knowledge of AX
• Strong understanding of SHI Integration Center Processes, Policies, and Procedures
• Possess bachelor’s degree

Certifications Required

• Forklift/Powered Industrial Truck Certification (must be completed within 90 days of employment)
• Hazmat Certified (must be completed within 90 days of employment)

Additional Information

• The estimated annual pay range for this position is $45,000 - $65,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status