Warehouse Operations Training Manager - 1st Shift - GXO Logistics Worldwide, LLC

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift, Monday - Friday, 8:00am - 5:00pm

At GXO Logistics, we're constantly looking for talented individuals at all levels, who can deliver the caliber of service our company requires. As the Warehouse Operations Traning Manager you will create and deploy content to front line employees from standard work instructions. Develop skills assessments to demonstrate process competence and understanding of training delivered. Administer centralized training manager system and serve as regional support representative for system issues. Deliver comprehensive training and development programs to teams in various facilities. We'll count on your skills and years of experience to be a champion of company values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Develop, Create, and deploy training content for employees using standard work instructions
• Oversee the development of training videos and/or films; maintain the library of training aids
• Schedule and lead training sessions; ensuring that employees from throughout the region are able to attend these sessions and that they are planned in advance
• Develop a means of measuring the effectiveness of divisional training programs through testing, surveys, skills assessments, etc.
• Identify required core competencies for each operational area and address any skill gaps by creating training tools that allow employees to achieve the skills needed to be successful
• Train designated employees and supervisors in techniques and skills for training and interacting with employees
• Utilize project management techniques for managing projects such as creating timelines, identifying milestones, and establishing benchmarks.
• Serve as the regional training system administrator which will require you to learn the software, train new users, respond to user questions, troubleshoot common user issues, manage access requests, assist in new site set ups, and perform weekly audits and data reporting functions.

At a minimum, you'll need:

• 4 years of related work experience
• Experience with warehouse management or inventory systems
• Knowledge of adult learning principles and adult training methodologies
• Ability to adhere to the 7S program
• Proven ability to maintain a safe work environment by adhering to and enforcing safe work practices
• The ability to travel up to 75%

• Bachelor's degree or equivalent related work or military experience
• 3 years of management experience
• 2 years of training employees or related experience
• Excellent verbal and written communication skills
• Creative and visual graphic design ability
• Expert level skills using full Microsoft office suite tools.
• Basic Project Management skills establishing timelines, milestones, and benchmarks

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.