Warehouse Manager - SHI International Corp.

Job Summary

The Warehouse Manager oversees a team of other Managers, Supervisors and Warehouse Associates by serving as a point of escalation and overseeing the team’s daily operations.  The manager will act as a liaison between sales department and the Warehouse department by delegating work to appropriate staff based on needs of the sales/customer request. This position reports directly to the Senior Director of Integration Center Operations.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include, but not limited to:

• Manage the receiving process for the Integration Center.
• Manage the put-away process for inventory.
• Manage small parcel receiving (FedEx/UPS/DHL) and LTL receiving (Freight).
• Manage scheduling LTL Deliveries.
• Manage the order printing process and delegation of workload.
• Manage the picking process for the Integration Center to ensure orders are picked in a timely manner and staged correctly.
• Delegate daily shipping related requests/tasks to team members.
• Manage the processes of the shipping and picking departments on the weekend by ensuring systems and tools are up to date and the workload is being delegated appropriately.
• Manage the relationships with our freight/parcel carriers to ensure shipments are coordinated for pickup.
• Review day to day shipping processes to determine areas that need improvement.
• Coordinate and assist in the completion of corrective actions to ensure inventory accuracy by working closely with the Quality Assurance team.
• Enforce policy and procedure with staff and follow up with disciplinary action when required.
• Act as a liaison between team and senior management to ensure all picking and shipping related tasks are prioritized by providing updates on progress.
• Complete employee performance evaluations, address personnel issues, and manage shifts.
• Conduct research to determine root cause of any item discrepancies such as lost or missing products.
• Assist Senior Leadership in interviewing, hiring decisions, and employee terminations
• Inventory replenishment for floor order picking.

Qualifications

• Associate's degree or equivalent work experience.
• Minimum 3 years’ Warehouse experience.
• Minimum 2 years Leadership experience.
• Must be able to communicate (verbal/written) in English.
• Ability to operate a computer and navigate in a Windows based platform.

Required Skills

• Management/leadership skills
• Ability to work efficiently and effectively in a fast pace environment while meeting all deadlines
• Ability to assist in hiring decisions and pick quality candidates
• Ability to recognize workflow issues
• Ability to manage small and large groups
• Ability to work in a fast paced environment
• Ability to take direction and follow instructions
• Ability to be detailed oriented
• Ability to complete tasks with accuracy and efficiency
• Ability to work independently or part of a team
• Ability to show initiative to complete tasks without direct instruction
• Ability to understand and apply management feedback
• Ability to demonstrate professional attitude
• Ability to multi task and prioritize work
• Excellent communication skills(written/verbal)
• Excellent troubleshooting skills
• Excellent organizational skills
• Proficient in Microsoft Office Word, Outlook, Teams and Excel
• Ability to communicate clearly and effectively
• Proficient in Microsoft Office Word, Outlook, and Excel

Preferred Skills:

• Knowledge of Microsoft Dynamics AX
• Strong understanding of SHI Integration Center Processes, Policies, and Procedures
• Hazmat certified

Unique Requirements

• Overtime and weekend work are available, and may be required throughout the year
• This position is expected to frequently bend, lift, walk and stand for extended periods of time
• Position requires the ability to move or lift up to 50lbs

Additional Information

• The estimated annual pay range for this position is $50,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.