Warehouse Associate - The Greater Boston Food

GBFB Overview

Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map.

The Greater Boston Food Bank is a member of Feeding America, the nation’s largest hunger-relief organization.

Through compassion and action, together we can create a hunger free Eastern Massachusetts.

GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community.

GBFB Core Competencies

GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB’s overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work.

The GBFB Competency Framework focuses on six Core Competencies:

• Contributes to a High Performing Team
• Builds a Shared Commitment
• Empowers Others
• Drives Continual Improvement
• Communicates Collaboratively
• Displays Authenticity and Transparency

Affirmative Action/EEO statement

GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster.

Job Title: WAREHOUSE ASSOCIATE I

FLSA Classification: Non-exempt

Reports to: Assistant Warehouse Manager

Position Summary

GBFB Warehouse Associate I is responsible for safely and accurately selecting and performing material handling functions throughout the warehouse. There is extensive personal contact with GBFB Team Members, volunteers, and external organization representatives. Each Associate is fully responsible for safety, cleanliness, inventory accuracy, and regulatory compliance in our facility.

Position Essential Duties and Responsibilities

• Safely and efficiently unloading, accurately counting, sorting, moving, selecting, and loading materials.
• Neat, timely, and accurate completion of all appropriate transaction and documentation in the Warehouse Management System (WMS).
• Actively looking for inventory and working with the Warehouse Management team, to make sure that our soonest expiring material is used first (FEFO – First Expiring, First Out), so food is not wasted.
• Select and complete orders with voice directed WMS.
• Using and inspecting assigned pallet rider and related equipment according to GBFB policy.
• Maintaining a clean and safe working environment by managing trash, washing, vacuuming, sweeping, or other cleaning processes.
• Making positive suggestions to improve our business process.
• Ensure AIB standards are maintained.
• Be able to work in different areas of the warehouse including cooler and freezer.
• Meet all training deadlines and requirements as assigned.

Knowledge, Skills and Abilities:

• Ability to communicate and interact well with people.
• Willingness to learn new skills at GBFB.
• Basic computer skills including working knowledge of Microsoft Word, Excel and Outlook (e-mail).
• Ability to read, write and communicate in English.
• Ability to be cross trained in different departments.
• Strong math skills, being able to add, subtract, multiply and divide while working with percentages and numbers with decimals.
• Excellent Customer Service.
• Ability to be proactive and problem solve.

Mandatory Education and Experience

• High School diploma or equivalent.
• At least one year of direct related warehouse experience.
• Basic knowledge of, and some experience in, standard warehousing practices and procedures.
• Pallet jack experience and ability to become GBFB-certified on pallet rider.
• Being able to work overtime when asked, sometimes on short notice, and responding to "mandatory" overtime requirements when needed.
• Ability to be certified by GBFB's Food Safety program.
• Inventory experience or willing to learn.
• Demonstrates the ability on all machinery and warehouse functions.
• Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB.

Mandatory COVID-19 Vaccination Policy
Company policy requires that all team members be fully vaccinated against COVID-19, and all new hires must be fully vaccinated by the time they start employment. By checking acknowledging receipt of this job description, you are confirming that you can satisfy this express condition of employment.

Physical Demands

• Ability to safely operate electrical pallet jacks.
• Ability to stand, walk, lift, bend up to 8 hours per day.
• Working with hand and powered equipment at heights up to 30' or more above the floor.
• Loading and unloading trailers of freight.
• Lifting inventory throughout the day, with inventory weighing up to 50 pounds continuously and 100 pounds occasionally, with or without assistance.

Work Environment

• Work is performed indoors inside the warehouse in ambient, cooler, and freezer temperatures for extended periods of time.
• Noises typical in warehouse environment to include horns, backing alarms as well as flashing lights.
• Fast paced environment throughout the day.