Walden - Security Technician - Walden Behavioral Care

Security Technician

Walden Behavioral Care

Dedham, MA

Walden Behavioral Care is one of the only rapidly-growing, leading national specialty healthcare systems dedicated to serving all genders and offering the full continuum of care for people with all types of eating disorders. We currently have 14-locations on the East Coast in Connecticut, Massachusetts and Georgia. Over the past 15 years, utilizing our state-of-the art evidence based, personalized approach to care, we have helped over 20,000 people on their road to recovery.  Headquartered in Massachusetts we have over 450 employees who are dedicated to helping people with eating disorders get the help they need and deserve. Learn more at www.waldenbehavioralcare.com or www.waldeneatingdisorders.com .

Job Summary:

The Security Technician will be responsible for using corporate protocol to greet facility guests and new patients, assigning the proper security badge to each visitor, monitoring the interior and exterior of the facility, checking to make sure that certain doors are locked when they are supposed to be and reporting any suspicious activity to the local police department immediately. The Security Technician will handle interior and exterior security through manual observation and the use of on-site cameras. The Security Technician will also monitor, reply, and address work order request during their respective shifts via WBC’s Facilities and EVS work order inbox.

Shift/Hours: Full-Time (40 Hours Per Week), Monday - Friday, Night Shift (11pm - 7:30am)

Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:

• Competitive compensation
• Medical, dental, and vision insurance coverage (Benefits At a Glance)
• Retirement
• Company-paid life insurance, AD&D, and short-term disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid time off
• Professional development
• And many more!

At Walden we are committed to creating an inclusive and diverse workplace, where we celebrate our employees, our patients and the communities we work with. In recruiting for our team we welcome the unique contributions only you can bring in terms of your education, culture, opinions, experience and background. Join us and find out how you can make a difference today.

• Patrol assigned areas 
• Assist with daily mail and package delivery/distribution
• Provide assistance to patients, visitors, and colleagues 
• Assist with various unit responsibilities (unit searches, safety secure patients, monitor visiting hours, etc.)
• Check for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress/egress and unauthorized persons
• Perform monthly preventative maintenance and required equipment checks

• Elevator phones
• Outside emergency phones
• Door alarms and panel
• Building alarms

• Respond to all codes and alarms
• Monitor, reply, and address basis work order request during their respective shifts 
• Coordinate with local police, fire and emergency personnel
• Respond to medical emergency calls including slips and falls in the facility or on the grounds
• Perform scheduled and random checks of designated areas throughout the facility to check for any security breaches
• Utilize the company’s visitor policies to issue visitor passes and make sure that each visitor is accompanied  by an employee before visiting the facility
• Assist the maintenance staff in securing the area during a maintenance emergency
• Collaborate with other members designated by Walden to ensure that the facility is safe at all times
• Maintain professional and effective relationship with the local police and fire departments

Education:

• High school diploma/GED required 

 Experience:

• 2+ years’ experience in the security field, or a certificate indicating completion of a security course 

Knowledge

• Must possess strong group communication skills
• Proven history of working well in stressful situations

Required competencies:

• Strong organizational and communication skills
• Attention to detail and ability to prioritize independently
• Ability to multi-task in a changing and fast paced mental health environment
• Ability to work in a highly collaborate, team environment
• Ability to communicate verbally and in writing.

Supervision Received:                                                                                              

• Reports to Director of Facilities and Plant Operations or designee

 Environmental Conditions:                         

• Interaction with individuals with mental illness. 
• General medical office environment.

 Physical Requirements:                 

• Physical agility to manage patients.  Push, pull and lift 10 to 75 pounds.  Intermittent sitting, standing, walking, bending and stooping.  

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