VP Sales, LAC - Hyatt Hotels Corporation

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Hyatt seeks an enthusiastic VP of Sales, LAC to join our Inclusive Collection Business Unit. In this role, you will be responsible for driving top line revenues for Hyatt’s managed hotel portfolio in the Latin America and Caribbean region for the Full Service, Select Service and Hyatt Inclusive Collection portfolio. You will build programming for Hyatt’s hotel sales leaders, build incentive planning for our sales population, and work closely with other top leaders in Revenue Management, Digital, Field Marketing, etc., to optimize hotel results. You will also support ownership relations for high priority projects and interface closely with development on proforma review and alignment for commercial expectations. Critical interface with other members of the Americas commercial leadership team will be important, as will building synergy with global CS organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

Essential Functions:

• Lead the RVPs of Commercial and Sales Operations Function and be indirectly responsible for all employees within the LAC Sales division for all managed hotels in Full Service, Select Service and Hyatt Inclusive Collection.
• Liase and support when called upon with owners' relations, representing the sales function for performance discussions and strategic plans.
• Actively contribute to the sales strategy and collaborates internally with key vertical business units such as ALGV, UVC, Direct Channel, HSF (MICE, Leisure, Consortia), etc.
• Set strategic action plans for each department for the year (short term) and 2+ years out (long term): Example of departments: Compensation, Sales Related Technology, Talent Acquisition, Reporting & Data Analytics etc.
• Serve as the business owner of Envision and Sales related Technology, leading the implementation of the Hyatt Tech Stack for Hyatt Inclusive Collection.
• Ensure all systems and sales procedures comply with corporate policies and risk management guidelines.
• Conduct development and performance evaluations of direct reports.
• Collaborate with other departments in the Americas to maximize synergy and resources such as Distribution, Legal, Hyatt Sales Force and Human Resources.
• Serve as a resource for the VP of Commercial, LAC for various projects.
• Lead RVPs of Commercial to test, deploy, implement, and communicate with hotels the activities of the sales operation tactical plan.
• Oversee Sub-Regional Sales Training Plan, in alignment with the Americas Training team.
• Demonstrate a commitment to Hyatt core values.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Qualifications

• Previous hotels sales experience – Director of Sales required
• Over 10 years of strong experience in owners' relations, fostering positive and productive relationships
• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
• Experience with sales systems such as Envision, Delphi, and other CRM platforms
• Strong communication skills with a proactive mindset
• Fluent in English and Spanish
• Excellent problem-solving, strategic thinking and customer service skills
• Exceptional leadership skills, highly detail-oriented and results driven
• Strong business acumen with the ability to analyze market trends, identify opportunities, and drive business growth
• Strong technical capacity with expertise in utilizing a wide range of software, systems, and tools to enhance productivity and efficiency
• Ability to travel 50% of the time
• Ability to manage several projects at one time
• Ability to leverage all corporate and department resources
• Ability to work in a fast-paced environment and comply with strict deadlines

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $181,500 to $250,000. This position is also eligible to earn incentive awards, monthly or quarterly incentives, etc.

The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.