VP Project Manager(PM) / Operational Resilience - City National Bank
Newark, DE
About the Job
*VP Project Manager(PM) / Operational Resilience *
*WHAT IS THE OPPORTUNITY?*
The role of the Project Manager (PM) Operational Resilience is part of the FLoD Operational Resilience Team and will plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverables. Project Managers help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle. City National Bank Project Managers must adhere to the CNB Project Management Lifecycle Methodology.
*What You will do:* The PM is responsible for the end-to-end design, execution, reporting, and oversight of the Operational Resilience Programs within CNB Bank. They will liaise with Business Lines representatives to ensure the maximum level of preparedness, conforming to policy, regulatory compliance relative to Operational Resilience. PM will help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its lifecycle.
* Assembles project team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of project and meeting deadlines of project.
* Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team.
* Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution.
* Identifies internal and/or external resources to ensure successful project completion.
* Monitors development activities relating to meeting project objectives, budget, quality standards and schedule. Update and maintain the inventory of Critical & Significant business services, ensuring Lines of Businesses key processes are identified, inventoried, mapped from an end-to-end perspective across CNB Bank
* Document impact tolerance statements based on risk appetite and identified harms
* Plan and conduct table-top scenario exercises and assess control environment with key stakeholders to determine whether recovery within impact tolerance is possible
* Validate and document scenario testing outputs, gaps identified, and remediation required
* Assess the risks, single points of failure (SPOF), gaps and vulnerabilities in the critical processes to prioritize recommendations and remediation in ORMS
* Prepare Self-assessment Reports for Service Owner sign-off
* Collaborate with Operational Risk colleagues and risk domain experts (e.g. Third party risk, Business continuity management, Cyber/IT, Conduct, Data risks, etc.) to develop a comprehensive perspective of operational resilience
*Monitoring and Reporting:*
* Development of key risk indicators for CNB to measure, analyze, monitor and report on resilience posture
* Develop and support the delivery of enterprise developed training and awareness programs to ensure proper understanding and implementation of Operational Resilience and mitigation of risk
*What do you need to succeed*
* Bachelor's Degree or equivalent
* Minimum 5-7 years practical Business Continuity, Operational Resilience experience
* Experience in implementing risk management practices in the financial services industry
* Strong understanding of Operational Resilience and Business Continuity Management
* Knowledge of regulatory requirements and leading practices regarding Operational Resilience
* Execution of policies and procedures and proficient in risk management methodologies
* Understanding of Banking services and processes
* Excellent interpersonal skills with a strong customer service focus
* Experience in identifying and implementing appropriate controls for effective risk mitigation
* Experience in defining and implementing effective management reporting
* Experience working in a complex, matrix environment and proactively managing a diverse set of stakeholders
* Experience in implementing practical communication strategies to ensure that policies are understood and are adhered to
* Strong program management skills with the ability to independently create and execute a detailed plan for short and long term work
* Strong presentation skills (written and verbal) and ability to demonstrable experience in effective communication/presenting at a Director's level.
*Must-Have
* Minimum 3 years experience in a project management role
* Minimum 3 years work experience in a bank or financial services
* Minimum 3 years managing an extensive project(s) and/or team(s)
*Skills and Knowledge*
* Minimum of 2 years working with a GRC system, incorporating continuous improvement for the system and process
* DRI Certified Business Continuity Professional preferred
* Demonstrated skills in applying Resilience, Business Continuity planning principles to various levels (staff, management and executive) of the company.
* Knowledge of recent Business Continuity and Operational Resilience practices such as the OCC "Sound Practices to Strengthen Operational Resilience"
* Able to effectively interact with peers, subordinates, internal and external customers and vendors.
* Excellent, analytical, problem solving, communication, and prioritization skills
* Demonstrated ability to influence and motivate individuals and teams.
* Advanced presentation skills and oral and written communication skills
* Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.
* Self-starter with the ability to work independently.
* Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and PowerPoint
* Some experience with GRC tools such as Archer, Fusion or equivalent to manage BC/OR work
*Compensation*
Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
To be considered for this position you must meet at least these basic qualifications*
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our [ Benefits and Perks](https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf).
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit [cnb.com](https://www.cnb.com/).
*WHAT IS THE OPPORTUNITY?*
The role of the Project Manager (PM) Operational Resilience is part of the FLoD Operational Resilience Team and will plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverables. Project Managers help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle. City National Bank Project Managers must adhere to the CNB Project Management Lifecycle Methodology.
*What You will do:* The PM is responsible for the end-to-end design, execution, reporting, and oversight of the Operational Resilience Programs within CNB Bank. They will liaise with Business Lines representatives to ensure the maximum level of preparedness, conforming to policy, regulatory compliance relative to Operational Resilience. PM will help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its lifecycle.
* Assembles project team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of project and meeting deadlines of project.
* Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team.
* Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution.
* Identifies internal and/or external resources to ensure successful project completion.
* Monitors development activities relating to meeting project objectives, budget, quality standards and schedule. Update and maintain the inventory of Critical & Significant business services, ensuring Lines of Businesses key processes are identified, inventoried, mapped from an end-to-end perspective across CNB Bank
* Document impact tolerance statements based on risk appetite and identified harms
* Plan and conduct table-top scenario exercises and assess control environment with key stakeholders to determine whether recovery within impact tolerance is possible
* Validate and document scenario testing outputs, gaps identified, and remediation required
* Assess the risks, single points of failure (SPOF), gaps and vulnerabilities in the critical processes to prioritize recommendations and remediation in ORMS
* Prepare Self-assessment Reports for Service Owner sign-off
* Collaborate with Operational Risk colleagues and risk domain experts (e.g. Third party risk, Business continuity management, Cyber/IT, Conduct, Data risks, etc.) to develop a comprehensive perspective of operational resilience
*Monitoring and Reporting:*
* Development of key risk indicators for CNB to measure, analyze, monitor and report on resilience posture
* Develop and support the delivery of enterprise developed training and awareness programs to ensure proper understanding and implementation of Operational Resilience and mitigation of risk
*What do you need to succeed*
* Bachelor's Degree or equivalent
* Minimum 5-7 years practical Business Continuity, Operational Resilience experience
* Experience in implementing risk management practices in the financial services industry
* Strong understanding of Operational Resilience and Business Continuity Management
* Knowledge of regulatory requirements and leading practices regarding Operational Resilience
* Execution of policies and procedures and proficient in risk management methodologies
* Understanding of Banking services and processes
* Excellent interpersonal skills with a strong customer service focus
* Experience in identifying and implementing appropriate controls for effective risk mitigation
* Experience in defining and implementing effective management reporting
* Experience working in a complex, matrix environment and proactively managing a diverse set of stakeholders
* Experience in implementing practical communication strategies to ensure that policies are understood and are adhered to
* Strong program management skills with the ability to independently create and execute a detailed plan for short and long term work
* Strong presentation skills (written and verbal) and ability to demonstrable experience in effective communication/presenting at a Director's level.
*Must-Have
* Minimum 3 years experience in a project management role
* Minimum 3 years work experience in a bank or financial services
* Minimum 3 years managing an extensive project(s) and/or team(s)
*Skills and Knowledge*
* Minimum of 2 years working with a GRC system, incorporating continuous improvement for the system and process
* DRI Certified Business Continuity Professional preferred
* Demonstrated skills in applying Resilience, Business Continuity planning principles to various levels (staff, management and executive) of the company.
* Knowledge of recent Business Continuity and Operational Resilience practices such as the OCC "Sound Practices to Strengthen Operational Resilience"
* Able to effectively interact with peers, subordinates, internal and external customers and vendors.
* Excellent, analytical, problem solving, communication, and prioritization skills
* Demonstrated ability to influence and motivate individuals and teams.
* Advanced presentation skills and oral and written communication skills
* Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.
* Self-starter with the ability to work independently.
* Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and PowerPoint
* Some experience with GRC tools such as Archer, Fusion or equivalent to manage BC/OR work
*Compensation*
Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
To be considered for this position you must meet at least these basic qualifications*
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our [ Benefits and Perks](https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf).
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit [cnb.com](https://www.cnb.com/).
Source : City National Bank