VP - HUMAN RESOURCES - Seminole Hard Rock Hotel & Casino Tampa

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefitsto see our full list of benefits! 

JOB DESCRIPTION

This position is responsible for providing strategic direction, guidance, support and oversight to ensure the successful operation and continuous progress of Human Resources at the property level.

Essential duties include, but are not limited to:

• Create an environment where the Company’s mission and values thrive and serve as a role model of those values including: Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
• Compel esprit de corps by consistently conveying the coveted rise of the Seminole Casinos, the exhilaration of Hard Rock’s hallowed place in rock ‘n’ roll and the historical essence of the unconquered Seminole Tribe in all HR communications, actions and initiatives
• Encourage engagement, creativity and retention through inventive and enlightening selection processes, communications, training, growth opportunities, reward and recognition strategies
• Boldly protect and promote the brand identity in all Team Member communications as well as communications targeted toward enticing external top talent to join the Company
• Hire the best and brightest HR team, train them to be even better, support their needs, applaud their triumphs, and make way for them to grow and develop into other positions and areas within the organization
• Astound Team Members with a back-of-house refuge and service experience that allows them to get away, play and refresh before returning to perform their own service wonders for guests and teammates
• Set a “high-expectations” strategy and direction for Human Resources quest to align and support the property’s overall goals and objectives
• Create and perpetuate policies, procedures and standards that maintain compliance, elevate operational efficiencies and perpetuate the Company’s brand
• Establish red-tape-free measures/metrics and audit adherence to Federal, National Indian Gaming Commission, Seminole Tribe of Florida and Company policy, procedures, guidelines and standards related to Human Resources
• Offer unparalleled guidance, education and support to property operating teams and leaders to set and propel HR goals, policies, procedures, guidelines, metrics and measurements distinguished by excellence
• Set measures and standardized feedback reports/systems/tools to track HR progress and keep the GM and others as appropriate apprised of results and initiatives for continuous improvement
• Solidify the success of a Tribal Career Development program that entices Seminole participation, rocks their knowledge, skills and abilities, transcends their hopes and secures the success of future Seminole leadership
• Ensure succession plans are established at the Vice President and above level
• Garner peer involvement in HR plans and win their praise for progress and utter exuberance for over-the-top wins!
• Set a cornerstone HR budget that is ambitious, optimistic and exemplary for others
• Cultivate excellent relationships with the Seminole Tribe of Florida/Gaming Compliance to ensure their awareness, trust and support for HR initiatives and progress especially with regard to encouraging growth and development of Tribal members
• Directly administer these areas at the SGA and oversee them at the property level to include overall direction, set standards and metrics:
o Benefits
o Compensation
o Organizational/Training Development
o Recruitment/Employment
o Human Resource Information Systems
o Team Member Relations
• Be a stellar role model of personal and business ethics; be the gatekeeper of ethical practices and honorable behaviors throughout the organization
• Demonstrate a resounding commitment to responsible gaming and responsible alcohol service including the discouragement/prevention of problem gambling and underage gambling/consumption of alcohol

• Bachelor’s degree or equivalent combination of education/experience required
• Ten (10) or more years of experience in the HR field with five (5) or more years at the director or above level required
• Proven abilities/experience with HR information systems required
• Experience with Infinium, ICIMS, and MMS/Stratton Warren a plus
• Human Resources executive-level experience in a Casino/Hotel environment strongly preferred
• Proven strategic plan development and policy/procedure writing required
• Proven financial management/budget experience required
• Proficiency with Microsoft Word, Excel and Outlook required. Experience with PowerPoint and Visio a plus
• Smart; calculated risk taker
• Well read; up on trends, new opportunities and advancements
• Communicate with clarity and purpose
• Exemplary manager, mentor and leader
• Accurate, mature problem solving
• Professional composure no matter what
• Unquestionable fairness and sound decision making
• Confidence, credibility and presence in front of individuals, small and large groups so when you lead, they will follow

Work Environment:

• Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
• Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• Duties and responsibilities are typically performed in the hotel and back of house of the property, which can be fast-paced. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen    

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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