VP - FOOD & BEVERAGE - Hard Rock International (USA), Inc.

Hard Rock Hotel & Casino Tejon is located less than 15 miles south of Bakersfield, on Tejon Indian tribal land in Mettler, situated at the southernmost tip of California’s Southern San Joaquin Valley and nestled near the base of the historic Grapevine mountain pass that connects Southern California to the Central Valley. This region of the San Joaquin Valley is home to one of the most productive agricultural counties in the country and is the center point of the state with access to the Central Coast and both Northern and Southern California within a couple hours’ drive. This project is the first of its kind in Kern County and will be constructed in two phases. The first phase will consist of an approximately 150,000 square foot casino featuring 3,000 slot machines, 48 table games, and multiple food and beverage venue including the renowned Hard Rock Café. Phase II will include a 400 room hotel, 2,800 seat Hard Rock Live event center, that will draw attractions like concerts, performances, and sporting events to name a few. In addition some of music’s most iconic memorabilia will be on display.

Job Summary

As a member of the Executive Team, the Vice President – Food & Beverage is responsible for the administration, operation, and direct management of all food and beverage departments, including all related management functions to ensure an exceptional guest experience.  It is expected that the VP will build a positive team culture and establish the property as an employer of choice.  Finally, the VP must foster an environment of continuous improvement and ensure that Hard Rock Hotel & Casino is known for the best quality and service in the region.

Essential Functions:

• Develops the Food and Beverage strategic plans, policies and programs for the execution of operations, inventory and cost controls to maximize profitability and accomplish Food and Beverage goals and objectives.
• Conducts themselves in accordance with all Gaming Commission Regulations and Hard Rock departmental policies and procedures.
• Develops and administers operating and capital budgets.
• Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
• Responsible for specifications and quality of all food products.
• Controls all labor and food cost percentages.
• Responsible for quality, consistency and presentation of all food products delivered to guests.
• Recommends to senior management operational enhancements that support initiatives and promote excellence.
• Monitors profit and loss statements to ensure objectives are met and recommends corrective actions as required.
• Performs all Team Member management functions such as interviewing, hiring, training, etc.
• Forecasts, implements, monitors, controls and reports on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses.
• Maintains an appropriate organizational structure to support the needs of the Food and Beverage operations; ensures adequate supplies and staff are on hand to provide top quality customer service.
• Collaborates with the Marketing department to plan events and promotions that include Food and Beverage; assists in the development of advertising, promotions and concepts to capture more in house guests and a larger share of the local market maximizing sales.
• Achieves financial objectives by preparing and administering the Food and Beverage budgets; directs the preparation of budgets for individual casino properties.
• Hosts regular staff meetings to ensure communication between personnel and Food and Beverage operations.
• Keeps leadership informed of status of Food and Beverage activities by attending meetings and submitting reports.
• Contributes to the organization’s effectiveness by offering information and opinion as a key member of Operations Team; integrating objectives with other functions; accomplishing related results as needed.
• Keeps abreast of new technologies and principles by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
• Maintains confidentiality of all privileged information.
• Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations .
• Demonstrate actions and behaviors that reinforce the Company’s mission and values of communication, integrity, fun, respect, accountability, passion and dedication .
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Must uphold the companies Safe + Sound guidelines and ensure that all program policies are consistently applied throughout the F&B operation.

• Requires a BS/BA degree in Hospitality Management or another related field, and at least ten (10) years of related experience, or an equivalent combination of education and experience.
• 10+ years’ experience as a senior leader in food and beverage operations.
• Property/venue opening experience required.
• Strong track record in multi-outlet management and development.
• Knowledge and understanding of pre-opening processes.
• Financial acumen with experience in budget management, cost control, and revenue generation
• Strong team leader, managing and inspiring others in a way that gets the best out of them.
• Analytical and methodical thinking with high attention to detail and a solution-focused approach.
• Excellent verbal and written communication skills.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Previous experience in property openings strongly preferred.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

KNOWLEDGE OF:

• Proficient knowledge of software programs such as Microsoft Excel and Microsoft Word.
• Must be able to read, understand and explain to employees’ technical manuals and other related materials required for proper completion of goals.
• Must be able to effectively communicate with guests regarding complaints, tours, programs, etc.
• Must be able to effectively coach and counsel employees.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

ABILITY TO:

• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk, or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

 Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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