VP, Corporate Controller - Birdeye

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isnt just a goal – its our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and  Accel-KKR.

What Youll Do

Birdeye is looking for a Corporate Controller to play a key role in shaping the future growth of the company. The Controller reports to the CFO and will focus on enhancing the Finance team at Birdeye. This role will oversee all accounting operations, provide guidance on accounting policies and treatment, define accounting processes/procedures, and manage accounting systems. The position is based in our headquarters in Palo Alto.

• Manage overall accounting operations, including an offshore accounting team.
• Lead monthly close with clearly defined responsibilities, processes and timelines.
• Oversee technical accounting, including research and prepare whitepaper on revenue recognition or other complex accounting treatments.
• Manage and coordinate with external auditors for annual audit.
• Define and manage accounting operational processes including P2P, Order to cash and Payroll accounting.
• Manage stock administration and relevant stock comp expense accounting.
• Work with external tax firms in preparation and timely filing of all required tax returns and other statutory filings with external firms.
• Establish and maintain policies and procedures pertaining to all aspects of accounting.
• Manage all accounting systems, for example, ERP, Billing, Commission and the integration with CRM and other relevant systems.

Responsibilities

• Bachelor’s Degree in Accounting, Finance or equivalent areas; advanced accounting degree preferred; CPA required.
• 15+ Years of work experience with a combination of public accounting, public companies and private companies with the past five years leading accounting teams as a controller.
• Strong revenue accounting and revenue operations experience, ideally has managed revenue functions within accounting in prior experience. Strong technical accounting knowledge in revenue recognition and ASC606 for a SaaS company.
• Strong knowledge of GAAP and experience of working with Auditors and leading Audit process.
• Experience in working at a public company or a transition from a private to public company is preferred
• Proven ability to work well under pressure in a fast-paced team environment. Experience in a startup environment or a SaaS technology company preferred.
• Excellent written and verbal communication and presentation skills.
• Proficiency with NetSuite, Adaptive Insights or similar accounting, billing and planning software. NetSuite implementation experience is preferred.

Requirements

Why You’ll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We dont just set goals – we surpass them. Were a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We dont just talk about making a difference – we make it happen.