VP/Branch Manager - A Commercial Bank

The Branch Manager is responsible for overseeing the overall operations, profitability, and growth of the branch. This includes managing daily banking operations, leading staff, ensuring excellent customer service, and driving business development initiatives to achieve financial goals. The role demands strong leadership skills, a thorough understanding of commercial banking products and services, and the ability to foster strong client relationships.

Key Responsibilities

1. Leadership and Team Management

• Supervise, mentor, and guide branch staff to achieve performance goals.
• Foster a positive work environment and ensure team alignment with the bank’s vision and values.
• Conduct regular staff meetings to address branch goals, updates, and compliance requirements.

1. Business Development

• Develop and execute strategies to grow the branch’s customer base and expand market share.
• Establish and maintain strong relationships with commercial and retail clients.
• Identify opportunities for cross-selling bank products and services, such as loans, deposits, and treasury solutions.

1. Financial Performance

• Ensure the branch meets or exceeds its financial targets, including deposit growth, loan generation, and fee income.
• Monitor branch expenses and implement cost-effective measures.
• Analyze branch performance metrics and prepare reports for senior management.

1. Operational Excellence

• Oversee day-to-day operations to ensure efficiency, accuracy, and compliance with bank policies and regulatory requirements.
• Ensure effective risk management practices are in place, including adherence to credit policies and procedures.
• Handle escalated customer concerns and resolve issues promptly.

1. Compliance and Risk Management

• Ensure the branch operates in compliance with all banking regulations, laws, and internal policies.
• Collaborate with internal audit teams to address any identified risks or deficiencies.
• Promote a culture of ethical conduct and adherence to compliance standards.

1. Community Engagement

• Represent the bank in the local community by participating in events, networking, and other outreach activities.
• Strengthen the branch’s visibility and reputation within the community.

Qualifications

Education

• Bachelor’s degree in Business Administration, Finance, or a related field (Master’s degree preferred).

Experience

• Minimum of 5-7 years of banking experience, including at least 3 years in a leadership or management role.
• Proven track record of business development and financial performance in a commercial banking environment.

Skills and Competencies

• Strong leadership, decision-making, and problem-solving skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of banking regulations, financial products, and risk management.
• Proficiency in financial analysis and branch performance metrics.
• Ability to build and maintain long-term client relationships.