Volunteer Coordinator- Ronald McDonald House - Nationwide Children's Hospital

The Volunteer Coordinator (VC) is responsible for identifying priorities for the volunteers on their shift and delegating appropriratly.  VC will be volunteer main point of contact during evenings and weekends.  VC will help to coordinate tours for groups, greet meal and baking teams and help with first-phase training for all new volunteers.

The VC reports directly to the Volunteer Program Director.  He/She advances the mission of the Ronald McDonald House^® ("RMH") in a manner consistent with the excellent quality of services provided to families in crisis.

In the spirit of teamwork, the VM collaborates with RMH staff and volunteers to provide support and assistance in the fulfillment of their goals and objectives.

*This is a contingent role 

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here,Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

• First-phase training for new evening and weekend volunteers. Supervision of volunteers during evenings and weekends: leading ongoing trainings, group activities scheduling, communicating specific projects/tasks and acknowledging groups. 

• Ensure that “House Supply” is stocked adequately, informing Volunteer Director of current needs. 

• Work with Communications Manager to identify groups to highlight in communications tools.

• Conduct follow up calls and electronic communication with volunteer groups and offer additional engagement opportunities.  Continue to nurture community groups and refer them to the Development Director when appropriate. 

• Create and maintain a comfortable environment that encourages family cooperation and a home-like atmosphere.  Show hospitality and respect to all guests and provide emotional and psychological support when needed.

• Motivate and encourage volunteers to accomplish the task at hand  while creating a fun atmosphere for the volunteer team

• Must have knowledge of Ronald McDonald House Charities – previous volunteer experience preferred.

• Computer proficiency, including familiarity with all MS Office products and database software.

• Excellent interpersonal skills and ability to relate to people of diverse backgrounds.

• Excellent verbal and written communication skills.

• Demonstrated problem-solving and decision-making skills with the ability to work in a flexible, team oriented environment.

• Self-directed and able to successfully complete projects assigned with a minimum of supervision.

• Must have a valid driver’s license.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE MF/Vet/Disability