VOIP Implementation Engineer (remote) - ConsultNet

VOIP Implementation Engineer (remote)
Anywhere, US
6month Contract to Hire
Pay Range: $40.00 - $50.00per hr / Salary Target: $80K - $100K

Job Description:
Our client is a fast-growing software company that is searching for a VOIP Implementation Engineer. In this role, you will support customers implementing a VOIP solution, handling everything from implementation and setup to ongoing support. You will collaborate with the Product and Engineering teams to enhance the VOIP product by triaging and escalating issues, suggesting improvements, and closing the feedback loop with customers. Additionally, you'll work with the Customer Success team to ensure a seamless onboarding experience for new customers and assist with their transition from previous systems.

Required Skills:

• Experience implementing + supporting web-based VOIP products
• Experience working for B2B Software companies that provide a CRM platform with a Telecom feature!
• Experience with PBX systems - specifically with SaaS Applications
• Expertise in teaching phone products/systems and concepts to end-users
• Experienced with VOIP protocols like SIP
• Excellent Customer Service skills – solutions-oriented

• Experience working with other CPaaS providers like Nextiva, RingCentral, Twilio, etc.
• Highly motivated disciplined self-starter
• Creating + updating internal documentation
• Experience or interest in a start-up environment

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at www.consultnet.com .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.