Voice Engineer at Utah Transit Authority

Voice Engineer

Are you ready to help move us forward? UTA is looking for a Voice Engineer!

Primarily responsible for the design, implementation, maintenance, and repair of our servers, voice, and related video communication systems and networks including call centers and control centers. Provides technical support for the voice network, circuits, and Enterprise Unified Communications with related voice and video systems.

Pay Range: $79,000+/yr (depends on experience)

Experience:

• Bachelor’s degree in a field related to computer hardware, software, or information systems.
• Preferred IT-related professional certifications such as but not limited to:
• CCIE Collaboration certification (or similar)
• CompTIA A+
• CompTIA Network+
• CompTIA Linux+
• CompTIA Security+
• VMware Certified Professional (VCP)
• Red Hat Certified Engineer (RHCE)
• Eight years of directly related work experience with Enterprise Unified Communications including, but not limited to:
• Cisco Unified Communications Manager (CUCM)
• Cisco Unity Connection (CUC)
• Cisco Unified Contact Center (UCCX)
• Cisco Emergency Responder (CER)
• Eight years experience with telecommunication carriers, associated circuits IE, PRI’s, Analog, and SIP provisioning. 
• Eight years experience with Call Routing, SIP, Qos, VOIP, and TCP/IP.
• Four years of directly related work experience administering virtual servers such as VMWare ESX.
• Experience with copper cross connects, 66 blocks, and 110 blocks.
• Experience with low-voltage infrastructure cabling.
• Project management experience preferred.
• Experience managing, integrating, and supporting 3rd party platforms.

Benefits Offered:

• Health, dental, vision, life/AD&D, and more
• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.
• 22 days of accrued paid time off
• 10 paid holidays and two paid floating holidays per year.
• Retirement options
• Generous tuition reimbursement for higher education
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement
• Free transit passes for employees, their spouses, and their dependent children.
• Employee assistance program
• UTA Wellness program
• Free on-site fitness facilities and discounted membership to VASA Fitness

Our mission is to move Utah. We are proud to be powered by our diverse teams across departments, who work together to make that mission a reality. Their ingenuity and passion make better transportation accessible for our community. Our team has shaped our culture, making our work environment a place where people can build their careers for years to come. We hope you become one of them!