Voice Capacity Management Engineer from Innova
Carrollton, TX
About the Job
Innova Solutions is hiring immediately for a Voice Capacity Management Engineer.
Position type: Full-time, Contract
Duration: Open-ended, multi-year contract
Location: 100% remote - Only EST/CST time zones in the US.
MUST HAVE TIRKS, VPLAN, TDCS EXP. This will support the NT/Swift project, which is decommissioning dozens of voice switches per year. MUST have Voice Traffic Engineering experience on a Local Voice Network.
The Voice Capacity Management Engineer.is focused on maintaining appropriate levels of interconnect capacity in the Telecommunication voice switched network. Support critical high visibility voice switched network projects requiring interconnection planning
• Candidate must have strong working knowledge of voice switch networks including a strong background in PSTN call flows and functionality
• Provide voice interconnection planning in support of existing TDM and IP infrastructure by maintaining capacity levels in alignment with required thresholds
• Ability to work closely with Voice Carrier customers to provide support for direct interconnection and possess good working knowledge of voice call flows in the PSTN
• Partner well with internal peers and establish good working relationships cross organizationally with our Voice Planning, IT, Engineering, Operations and Carrier Relations teams
• Support operations as a point of escalation for troubleshooting and development of Root Cause Analysis for issues impacting the voice interconnection network
Voice Capacity Management Engineering activities include the following support requirements:
• Provide trending analysis of TDM and VoIP interconnects to maintain P.01 grade of service
• Support high visibility network transformation and reliability projects requiring new network interconnection including 911
• Develop trunk plans and initiate internal orders in support of network interconnection
• Process and support external orders from carrier partners
• Help project manage orders and downstream processes to ensure timely activation of network trunking
Candidate must also possess the following capabilities:
• Self-starter, independent with the ability to multitask.
• Excellent oral and written communication skills that drive teamwork
• Demonstrates continuous learning habits and flexibility
• Bachelor's degree or five years relevant experience
PAY RANGE AND BENEFITS:
Pay Range*: 50-60/hr
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Position type: Full-time, Contract
Duration: Open-ended, multi-year contract
Location: 100% remote - Only EST/CST time zones in the US.
MUST HAVE TIRKS, VPLAN, TDCS EXP. This will support the NT/Swift project, which is decommissioning dozens of voice switches per year. MUST have Voice Traffic Engineering experience on a Local Voice Network.
The Voice Capacity Management Engineer.is focused on maintaining appropriate levels of interconnect capacity in the Telecommunication voice switched network. Support critical high visibility voice switched network projects requiring interconnection planning
• Candidate must have strong working knowledge of voice switch networks including a strong background in PSTN call flows and functionality
• Provide voice interconnection planning in support of existing TDM and IP infrastructure by maintaining capacity levels in alignment with required thresholds
• Ability to work closely with Voice Carrier customers to provide support for direct interconnection and possess good working knowledge of voice call flows in the PSTN
• Partner well with internal peers and establish good working relationships cross organizationally with our Voice Planning, IT, Engineering, Operations and Carrier Relations teams
• Support operations as a point of escalation for troubleshooting and development of Root Cause Analysis for issues impacting the voice interconnection network
Voice Capacity Management Engineering activities include the following support requirements:
• Provide trending analysis of TDM and VoIP interconnects to maintain P.01 grade of service
• Support high visibility network transformation and reliability projects requiring new network interconnection including 911
• Develop trunk plans and initiate internal orders in support of network interconnection
• Process and support external orders from carrier partners
• Help project manage orders and downstream processes to ensure timely activation of network trunking
Candidate must also possess the following capabilities:
• Self-starter, independent with the ability to multitask.
• Excellent oral and written communication skills that drive teamwork
• Demonstrates continuous learning habits and flexibility
• Bachelor's degree or five years relevant experience
PAY RANGE AND BENEFITS:
Pay Range*: 50-60/hr
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Salary
Competitive