Vitamin/HBA Manager at Sprouts Farmers Market
Poinciana, FL 34759
About the Job
Job Introduction:
Overview of Responsibilities:
Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning team at Sprouts Farmers Market as a Vitamin Manager!
Overview of Responsibilities:
At Sprouts Farmers Market, the Vitamin Manager is responsible for the sales and operation of the Vitamin Department.
- Ensure excellent customer service by giving prompt, friendly, and knowledgeable information and guidance on our large selection of supplements and related products
- Maintain an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department, providing customers with guidance on supplements, health and beauty, and related products
- Order product and manage inventory control
- Oversee sales and promotional events
- Work to achieve required sales, margin, expense and labor goals, through maintaining the proper product assortment, merchandising and inventory control to avoid out of stocks and overstocks
- Work with Buyer and Store Manager to determine inventory, based frequent evaluation of sales reports and current market trends
- Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
- Regularly attend and participate at in-store meetings.
- Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
- Confidently exercise independent judgment to address Team Member concerns.
- Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
- Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
- Communicate standards, expectations, policy changes, and product knowledge to team members.
- Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
- Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed.
Qualifications:
To be a Vitamin Manager at Sprouts Farmers Market qualified candidates must:
- Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership experience
- Have good communication skills; and the ability to give and take direction
- Perform general housekeeping in the department; clean and dust
- Adhere to all safety, health, and Weights and Measures regulations
- Be willing to gain education on new products and alternative health
- Have strong organization and prioritization skills
- Be able to perform the following: standing, walking, bending, climbing throughout the entire work day and the ability to lift, stack and maneuver heavy objects weighing up to 50 lbs., from 4” to 72”, for a distance up 2 feet without mechanical assistance
- Have the ability to move a ladder to access product requiring a force up to 5 lbs., up to 2 hours, for a distance up to 25 feet
- Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet
- Be able to perform other related duties as assigned
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