Vice President, User Experience II - BNY Mellon

Overview

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of VP, User Experience join our Treasury Services team. This role is located in Pittsburgh, PA or New York, NY.  

In this role, you’ll make an impact in the following ways :

• Performs and provides guidance and technical expertise for the most complex user experience activities that include user research and testing, interactive design, and visual design. Performs and leads user research, usability testing, surveys, interviews, work studies, and heuristic evaluations. 
• Analyse research findings and presented to product and development teams. 
• Create new and modified user personals. 
• Actively participate and may provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, design system, prototypes, and specifications to meet project schedules. 
• Leads the implementation of design system and visual styles that support platform branding to increase user effectiveness. 
• Interprets user feedback and insights to improve the user experience. 
• Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use. 
• Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature). 
• Independently performs and leads the creation and updating of user interface and visual design guidelines and standards. 
• Advocates the user experience across the firm and facilities training for groups outside the UX team. 
• Ensures that the developed/revised product achieves the user's specified goals by establishing user-cantered analysis, design, best practices, and standards. 

To be successful in this role, we’re seeking the following: 

• Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred, 
• 8-10 years of experience required experience in the securities or financial services industry is a plus

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
•  Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
•  “Most Just Companies”, Just Capital and CNBC, 2024
•  Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
•  Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

 

Sr. Specialist User Experience Analyst->> Performs and provides guidance and technical expertise for the most complex user experience activities that include user research and testing, interactive design, and visual design. Performs and leads user research, usability testing, surveys, interviews, work studies, and heuristic evaluations. Reviews documentation of research findings presented to product and development teams. Reviews new and modified user personals. Actively participate and may provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules. Leads the implementation of visual styles that support platform branding to increase user effectiveness. Interprets user feedback and insights to improve the user experience. Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use. Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature). Independently performs and leads the creation and updating of user interface and visual design guidelines and standards. Advocates the user experience across the firm and facilities training for groups outside the UX team. Ensures that the developed/revised product achieves the user's specified goals by establishing user-centered analysis, design, best practices, and standards. Contributes to the achievement of area objectives. Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred, 8-10 years of experience required, experience in the securities or financial services industry is a plus.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $93,000 and $175,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.