Vice President, Talent Development - Empower Pharmacy

Position Summary:

Empower is on the lookout for a visionary Vice President of Talent Development, a pivotal role that will reshape and invigorate our approach to nurturing and unleashing the potential within our teams. As the architect of Empower's Talent Development frontier, you will be at the helm of a transformative journey, steering the strategic design, execution, and continuous enhancement of our talent initiatives.

 

In this dynamic role, you'll champion the cultivation of a vibrant talent ecosystem, harmonizing innovative strategies with Empower's overarching goals. Your mission will be to craft a compelling talent narrative that not only attracts but retains the brightest minds, fostering an environment where continuous learning, growth, and excellence are not just encouraged but embedded in our DNA.

 

You'll lead a talented team of professionals, guiding them to break new ground in talent development. Your playbook will include pioneering policies, processes, and leveraging cutting-edge tools and technologies to elevate Empower's talent landscape. This role is not for the faint-hearted; it demands a leader who thrives on building strategic frameworks, mentoring future leaders, and diving into the trenches to lead by example when the situation calls for it.

 

Your collaboration with Empower's leadership will be instrumental in sculpting a culture that champions innovation, agility, and a relentless pursuit of excellence. By auditing and revitalizing our current talent development practices, you will be the beacon that guides Empower towards best-in-class standards, ensuring our team members are not just equipped but inspired to excel.

 

This role is a unique blend of strategic vision and pragmatic action, requiring a leader adept at navigating the complexities of talent development while keeping a pulse on the evolving landscape of the industry. Your contributions will be pivotal in enhancing Empower's organizational strength, driving our mission forward, and shaping the future of healthcare innovation.

 

Join us on this exhilarating journey to redefine talent development and make a tangible impact on the lives of countless individuals through the power of Empower's mission and vision. Together, let's build a legacy of excellence, innovation, and empowerment.

Duties and Responsibilities:

• Lead, design, and execute the enterprise talent development strategy and service delivery model focused on optimizing the employee experience and their impact on business outcomes, and increasing organizational capacity and capability.
• Engage Empower Pharmacy’s executive and senior leadership teams to design and implement a talent philosophy and people strategy to serve as the foundation for aligned talent systems that support the development of Empower Pharmacy team members.
• Audit current talent development practices and identify ways to evolve our practices by staying current with the latest trends and providing recommendations and insights based on industry best practices.
• Recommend and lead improvements to the overall talent development lifecycle to improve the employee experience.
• Provide subject matter expert and process ownership for end-to-end talent development processes including the following: talent systems and infrastructure, onboarding, employee retention, training and development, career planning and performance management, success management, learning and development, capability and competency management, workforce planning, and employee experience and engagement.
• Lead and mentor the talent development team to design and implement leadership development and training programs, onboarding programs, coaching programs, succession planning, career path development and performance management.
• Collaborate with People Partners to ensure alignment and consistent execution of key talent programs across Empower Pharmacy in order to retain the best team members.
• Provide thought leadership and recommendations to the organization’s talent strategies using data to drive talent solutions.
• Lead efforts to enhance the organizational bench strength and retention of key talent.
• Build and deliver Empower University programs that drive functional expertise and maximizes organizational effectiveness and efficiency to support retention.
• Measure the effectiveness of talent programs and initiatives.
• Use data and insights to make recommendations for new programs and initiatives and improving existing ones.
• Implement recommendations with close alignment to the business.
• Manage relationships with senior leaders for continuous stakeholder engagement with talent programs and initiatives.
• Manage and motivate the talent development and development team to set priorities, assign accountability, and assess and enhance ongoing performance.
• Continuously evaluate opportunities to improve quality, process, tools, and experience across the talent development portfolio.
• Re-define and re-design our talent development policies and processes based on input from stakeholders.
• Hire, lead, and manage the talent development team and create a culture of accountability and performance through operational efficiencies, effectiveness, and experience.
• Provide effective performance feedback for direct reports by establishing clear goals and expectations, including adherence to standards; hold direct reports accountable for results.
• Source, contract, and collaborate with internal and external subject matter / content experts, business partners, and vendors on the design of leadership and teammate development initiatives.
• Manage vendor relationships, contract negotiations, service and project delivery based on established service level agreements and performance metrics and continually review and manage vendor performance.
• Implement innovative technology solutions to drive improved accessibility of talent and career development resources for team members.
• Maintain data integrity for best reporting through our talent system as the source of truth and insights that help shape strategies and processes.
• Partner with the VP of Talent Acquisition, VP of People Operations and Experience, VP of People Partnering, and IT, as well as relevant departments, to drive seamless integration into the onboarding experience.
• Measure and monitor talent development KPI’s to identify areas for improvement and work collaboratively with HR.
• Other duties as assigned.

 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

 

While performing the responsibilities of the job, the employee is required to talk and listen. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The vision abilities required by this job include close vision.

Knowledge and Skills:

• Strong proficiency in MS Office, particularly Word and Excel.
• Strategic thinker and executor that possesses qualities that inspire confidence and trust across multiple levels.
• Ability to motivate and influence teams to produce results within tight deadlines while simultaneously managing the talent management and development portfolio.
• Roll-Up-The-Sleeves Style: Ability to work in an entrepreneurial atmosphere that requires you to contribute to getting the job done and to be comfortable in a fast paced, activity-driven environment.

 

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and other accountable to meet commitment.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Experience and Qualifications:

• Bachelor’s degree in Human Resource Management, Business Administration, or similar field (Psychology, Organizational Development) from an accredited four-year college is required.
• Master’s degree in Human Resource Management, Business Administration, or similar field (I/O Psychology, Organizational Development) is preferred
• 15+ years of talent management and development experience
• 5+ years of leadership experience in talent management and development
• SHRM Senior Certified Professional (SHRM-SCP), SHRM Certified Professional (SHRM-CP), Certified Executive Coach, Korn Ferry Assessments, preferred.
• Knowledge and experience using Talent and Human Resources systems and competency models, preferably Korn Ferry.

Benefits:

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

 

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.