Vice President - Title Connect

We are in the business of home ownership and are looking for a Vice President who will find a career home with us. This exempt role is perfect for someone who is a leader as you will be responsible for overseeing the productivity and daily operations of your department. Individuals in this role develop and implement strategies and tactics to increase communication between their department and all other departments.

 This is a hybrid role located at our Santa Ana, CA location

Act as a leader within the company

• Lead a team and ensure management staff is performing the functions of their job descriptions
• Managing the workload issues across their department and tracking their productivity
• Oversee development of assignment, platform development, and operations
• Ensure change management processes are followed so notices are updated timely
• Ensure policies and procedures are followed and reviewed and updated, as appropriate
• Perform other projects and special assignments

Build relationships

• Establish rapports with the existing clients, to gain access into other business lines
• Oversee operational team processes, results and client relationships
• Produce and deliver client communications
• Maintain existing relationships and accounts
• All other duties assigned

• BA/BS degree required
• Strong customer service focus
• Ability to manage individual contributors
• Self-starter with exceptional problem solving and analytical ability
• Proficient in MS Office
• Clear verbal and written communication skills
• Ability to work in fast- paced environment and meet deadlines
• Self-motivated: ability to work with minimal supervision
• Strong attention to detail
• Ability to work both Independently and as part of a Team
• Ability to solve problems as they arise
• Ability to collaborate and build relationships
• National Title and Escrow Experience Preferred 
• Escrow Officer/Escrow Manager Experience Preferred
• 5+ Years of Customer Service Required

If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply!

• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is a hybrid role, with the in-office component based out of our office located in Santa Ana, CA. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com