VP Business Development BPO - CX Outsourcing Sales - BPO -   $200K-$225K Base  

4-3-2 % Commissions – $400K + OTE

Virtual Location - Anywhere USA
Eastonworld is hiring for our client companies a VP Business Development. Eastonworld is hiring for the leading providers of outsourced customer care and back office support to high-growth, new economy companies that are disrupting their industries. Locations in 4 Continents. You will be focused on building the clients onshore - nearshore - offshore centers.  Clients are on the Inc. 5000 list of Fastest Growing Companies in America and they have no plans of slowing down. Our client is a medium sized (SMB) BPO that responds like a a smaller niche boutique agency. Client has strong capital resources and attractive geographic footprints - Domestic-Offshore and Nearshore and Home Agent.

Our goal is to build an organization of top-performing BPO - CX Outsourcing Solutions sales executives who are committed to the growth of our business while remaining true to our core values. Our client companies live and work by their core values and you will find that their organizational culture is very strong. We are looking for high-quality, go-getters who are excellent at building and maintaining relationships and are able to provide true value in a sophisticated selling environment.

You will be joining a small team of experienced Strategic Sales Executives, which gives you the chance to make a real impact in a collaborative workplace with true transparency and grow your career quickly. You'll be constantly challenged in our high-growth, fast-paced and autonomous work environment, and you will be rewarded for meeting those challenges.

At Eastonworld, we live by all of our core values, integrity, honesty, accountability, quality, cooperation, service, intuition, trustworthiness, respect, justice, and service, Have Fun!

Responsibilities (including but not limited to)

Meet aggressive sales growth goals, while managing a reliable pipeline and forecasting responsibilities

Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes

Expert at cultivating and maintaining relationships with decision makers in client organizations (Chief Executive Officer, Chief Operating Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by Eastonworld's client companies services.

Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies

Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets

Possess an in-depth understanding of Eastonworld's client's services and differentiation

Shepherd all client wins, ensuring a smooth transition into Implementation and Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution

Maintain competitive knowledge and focus, continuously grow and develop professionally

Qualifications:

• At least seven (7) years' experience leading consultative sales cycles to Enterprise and high growth companies
• Experience selling BPO solutions a strong plus
• Past experience with BPO marketplace
• Proven ability to initiate, develop and grow C-level and senior relationships within target client organizations, and influence purchase and buying decisions
• Ability to develop and conduct effective proposals and presentations with decision makers
• Passion for revolutionary technological solutions
• Experience selling to Enterprises is a plus
• Must be able to travel 50% of the time
• Excellent verbal and written communication skills
• Energetic and highly motivated
• Must possess good decision-making skills, be organized and think strategically
• Knowledge of sales rep KPIs / conversion metrics
• Excellent team and relationship building, sales, customer service, critical thinking and interpersonal skills
• Ability to work independently and on a team
• Results orients with the ability to meet/exceed department metrics/measures.
• Artificial Intelligence (AI) and Robotic Process Automation (RPA) knowledge also a Plus!

Bill Easton

President

Easton & Associates

(972) 317-1415

http://www.eastonworld.com/