Vice President - Resource Management, True Global Intelligence - FleishmanHillard
San Francisco, CA
About the Job
Overview
FleishmanHillard is a global integrated communications agency delivering transformational outcomes for some of the world’s biggest brands. We have an immediate opening for a Vice President of Resource Management to join our TRUE Global Intelligence practice in the U.S. Location is flexible and this is a hybrid role based in one of our local offices. FleishmanHillard’s TRUE Global Intelligence practice serves as a strategic enabler to the broader organization by harnessing research and data-driven insights to achieve client business objectives. Our work within TRUE Global Intelligence integrates measurement, primary research and secondary research methods with advanced data analytics and strategic consulting. At FleishmanHillard you define it. We help you make it happen. Are you ready to join the team?
The Vice President of Resource Management will lead a strategic, business-critical discipline that is a core element of our ability to re-organize our business. Centralizing resourcing will drive both a cultural shift of accountability and a business shift of visibility related to capacity, utilization and open staffing needs. This role serves as executive sponsor for resource planning and allocation tools and platforms to allow for transparency and effective deployment of talent. This individual will need to understand the complexity of how our work gets done, gain a deep understanding of our talent capabilities and career goals, and have excellent communication and interpersonal skills. This role will serve a critical role in the TGI leadership team and help build and manage additional processes that move us toward our overarching business goals.
FleishmanHillard is intentional about using diversity, equity, and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. Staying true to our commitment to our people and the communities in which we live and work, we do not discriminate in any aspect of employment on the basis of any characteristic protected by law. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our DE&I goals.
Responsibilities
+ Contribute to increased TGI revenue by deploying and actively managing processes and procedures that make the staffing of employees to project needs incrementally more efficient on a consistent basis.
+ Contribute to improved financial reporting for the overall business unit by actively collaborating with TGI client/workstream leads to develop and maintain more accurate project budget forecasts.
+ Collaborate with business and client leads to create transparency around team metrics (e.g., forecasted capacity reporting; utilization vs. realization; billability & skills need analysis; future staffing trends).
+ Improve processes and workflow. Administer any specialized software used specifically to facilitate the resource management function, streamline RM processes, data mining and reporting.
+ Manage internal capacity forecasting to provide regular organization-wide snapshots of both short-term and longer-term staff allocation levels.
+ Facilitate the matching of project staffing needs against available capacity while balancing against key factors such as specific skills/experience needed by the project, skills/experiences desired by employees as part of their individual professional development plans.
+ Actively collaborate with TGI leads responsible for new business opportunities – both net new clients as well as existing clients – to understand the potential scope and timing of pending work and its potential impact on overall staffing needs for the organization.
+ Reduce aggregate administrative overhead across the business unit by centralizing day-to-day resource management activities.
+ Work with functional leads to solve for project changes, delays, or other shifting resources, as well as planned outages such as out of office coverage.
+ Contribute to a qualitative improvement of the TGI stakeholder experience by enabling faster response times to their outreaches for project support requests.
+ Contribute to a qualitative improvement of the TGI employee experience by serving as an internal resource to staff to a) help meet utilization targets for junior and mid-level staff; and b) help TGI client/workstream leads staff confirmed project work they are responsible for delivering.
Qualifications
+ Ability to join us in a hybrid model of working in person in the office weekly.
+ Previous research, PR, marketing or media agency experience required.
+ Ability to anticipate and quickly assess changing client needs and adapt resources and strategies accordingly
+ Solid understanding of project lifecycle and process: able to understand project requirements, understand briefs, and recognize potential risks and dependencies relevant to resourcing work.
+ Exceptional planning, coordination, management, and communication skills
+ Ability to influence vision, direction, and goals for the resource management function
+ Proven track record of driving operational efficiency, process improvement, and strategic resource allocation.
+ Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
+ Knowledge of primary and secondary research processes is a plus.
+ Bachelor’s degree and minimum of 10+ years of progressive leadership experience in
+ Committed to cultivating diverse teams and contributing to an inclusive working and learning environment.
Our Story
We’re more motivated by what we can give than what we receive. That holds true for our colleagues, clients and communities across cultures and time zones. We believe giving our best is only possible in an environment that empowers us to truly be our best, so we focus on creating belonging for all and caring for the whole person. Because when you belong and have what you need to thrive — both at work and in life — you’re free to be you. To pursue your dreams and passions. To be bold and try new things, in the name of personal and professional growth and of work that leads to meaningful progress for the world. So, we respect and support one another amid differences and we acknowledge and celebrate who each of us is. We accept that we don't all have to have the same perspectives, beliefs, background or experiences to do great things together. A combination of our employee experience, industry-leading client work, global community service and contributions to inclusion has earned FleishmanHillard recognition as 2021, 2022 and 2023 Campaign Global PR Agency of the Year; 2023 ICCO Large Agency of the Year – The Americas; 2022 and 2023 PRWeek U.S. Agency of the Year; 2022 and 2023 PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023 Campaign US PR Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; and 2021 PRWeek UK Large Consultancy of the Year. FleishmanHillard is part of Omnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries.
FleishmanHillard offers a hybrid work model and seeks employees who are comfortable working in the office for a portion of their week, in accordance with their local office hybrid work policy. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees’ lives. We acknowledge that our people are diverse individuals with unique circumstances and needs, and therefore our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.
FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws. Please do not contact the office directly to apply – only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please email our careers team (careers@fleishman.com) or call 314-982-1700 and ask to be connected to Talent Development.
The anticipated salary range for this position at the Vice President level is $114,689 - $161,000.
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.
FleishmanHillard is a global integrated communications agency delivering transformational outcomes for some of the world’s biggest brands. We have an immediate opening for a Vice President of Resource Management to join our TRUE Global Intelligence practice in the U.S. Location is flexible and this is a hybrid role based in one of our local offices. FleishmanHillard’s TRUE Global Intelligence practice serves as a strategic enabler to the broader organization by harnessing research and data-driven insights to achieve client business objectives. Our work within TRUE Global Intelligence integrates measurement, primary research and secondary research methods with advanced data analytics and strategic consulting. At FleishmanHillard you define it. We help you make it happen. Are you ready to join the team?
The Vice President of Resource Management will lead a strategic, business-critical discipline that is a core element of our ability to re-organize our business. Centralizing resourcing will drive both a cultural shift of accountability and a business shift of visibility related to capacity, utilization and open staffing needs. This role serves as executive sponsor for resource planning and allocation tools and platforms to allow for transparency and effective deployment of talent. This individual will need to understand the complexity of how our work gets done, gain a deep understanding of our talent capabilities and career goals, and have excellent communication and interpersonal skills. This role will serve a critical role in the TGI leadership team and help build and manage additional processes that move us toward our overarching business goals.
FleishmanHillard is intentional about using diversity, equity, and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. Staying true to our commitment to our people and the communities in which we live and work, we do not discriminate in any aspect of employment on the basis of any characteristic protected by law. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our DE&I goals.
Responsibilities
+ Contribute to increased TGI revenue by deploying and actively managing processes and procedures that make the staffing of employees to project needs incrementally more efficient on a consistent basis.
+ Contribute to improved financial reporting for the overall business unit by actively collaborating with TGI client/workstream leads to develop and maintain more accurate project budget forecasts.
+ Collaborate with business and client leads to create transparency around team metrics (e.g., forecasted capacity reporting; utilization vs. realization; billability & skills need analysis; future staffing trends).
+ Improve processes and workflow. Administer any specialized software used specifically to facilitate the resource management function, streamline RM processes, data mining and reporting.
+ Manage internal capacity forecasting to provide regular organization-wide snapshots of both short-term and longer-term staff allocation levels.
+ Facilitate the matching of project staffing needs against available capacity while balancing against key factors such as specific skills/experience needed by the project, skills/experiences desired by employees as part of their individual professional development plans.
+ Actively collaborate with TGI leads responsible for new business opportunities – both net new clients as well as existing clients – to understand the potential scope and timing of pending work and its potential impact on overall staffing needs for the organization.
+ Reduce aggregate administrative overhead across the business unit by centralizing day-to-day resource management activities.
+ Work with functional leads to solve for project changes, delays, or other shifting resources, as well as planned outages such as out of office coverage.
+ Contribute to a qualitative improvement of the TGI stakeholder experience by enabling faster response times to their outreaches for project support requests.
+ Contribute to a qualitative improvement of the TGI employee experience by serving as an internal resource to staff to a) help meet utilization targets for junior and mid-level staff; and b) help TGI client/workstream leads staff confirmed project work they are responsible for delivering.
Qualifications
+ Ability to join us in a hybrid model of working in person in the office weekly.
+ Previous research, PR, marketing or media agency experience required.
+ Ability to anticipate and quickly assess changing client needs and adapt resources and strategies accordingly
+ Solid understanding of project lifecycle and process: able to understand project requirements, understand briefs, and recognize potential risks and dependencies relevant to resourcing work.
+ Exceptional planning, coordination, management, and communication skills
+ Ability to influence vision, direction, and goals for the resource management function
+ Proven track record of driving operational efficiency, process improvement, and strategic resource allocation.
+ Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
+ Knowledge of primary and secondary research processes is a plus.
+ Bachelor’s degree and minimum of 10+ years of progressive leadership experience in
+ Committed to cultivating diverse teams and contributing to an inclusive working and learning environment.
Our Story
We’re more motivated by what we can give than what we receive. That holds true for our colleagues, clients and communities across cultures and time zones. We believe giving our best is only possible in an environment that empowers us to truly be our best, so we focus on creating belonging for all and caring for the whole person. Because when you belong and have what you need to thrive — both at work and in life — you’re free to be you. To pursue your dreams and passions. To be bold and try new things, in the name of personal and professional growth and of work that leads to meaningful progress for the world. So, we respect and support one another amid differences and we acknowledge and celebrate who each of us is. We accept that we don't all have to have the same perspectives, beliefs, background or experiences to do great things together. A combination of our employee experience, industry-leading client work, global community service and contributions to inclusion has earned FleishmanHillard recognition as 2021, 2022 and 2023 Campaign Global PR Agency of the Year; 2023 ICCO Large Agency of the Year – The Americas; 2022 and 2023 PRWeek U.S. Agency of the Year; 2022 and 2023 PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023 Campaign US PR Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; and 2021 PRWeek UK Large Consultancy of the Year. FleishmanHillard is part of Omnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries.
FleishmanHillard offers a hybrid work model and seeks employees who are comfortable working in the office for a portion of their week, in accordance with their local office hybrid work policy. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees’ lives. We acknowledge that our people are diverse individuals with unique circumstances and needs, and therefore our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.
FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws. Please do not contact the office directly to apply – only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please email our careers team (careers@fleishman.com) or call 314-982-1700 and ask to be connected to Talent Development.
The anticipated salary range for this position at the Vice President level is $114,689 - $161,000.
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.
Source : FleishmanHillard