Vice President Operations - KLR Executive Search Group LLC

KLR Executive Search Group is proud to partner with Value Store It Management, Inc a Privately Equity backed self-storage company based in Ft. Lauderdale, Florida. Value Store It offers secure and affordable self-storage solutions with multiple locations in Florida, Massachusetts, and Arizona. Their facilities provide climate-controlled units, vehicle and RV storage, and offer a Value Protection Plan for added peace of mind. Servicing 32 properties, Value Store It is seeking it’s next Director of Finance to oversee financial planning and analysis.

The Opportunity:

The Vice President of Operations will be responsible for overseeing the operational strategy, implementation, and performance of all facilities. This role requires a strategic leader who can drive operational efficiency, improve customer satisfaction, and ensure compliance with industry standards. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven track record of driving results in a fast-paced environment.

Key Responsibilities:

• Establish key performance indicators (KPIs) and metrics to measure operational success. Daily review of key performance metrics to identify trends, gaps and opportunities to improve operations.
• Develop and manage the operational budget; identify cost-saving opportunities while maintaining service quality. Monthly review of profit and loss statements, identifying categories that are underperforming to the operating budgets.
• Collaborate with finance and marketing teams to optimize unit pricing structures based on market trends, occupancy levels, and profitability goals.
• Complete an annual physical assessment of each location, create a list of capital improvements with costs associated with each item, assist District Managers and Property Managers in the scheduling and procurement of each item throughout the year per the approved operating budget.
• Implementing and managing a comprehensive learning and development programs to enhance the skills and capabilities of our employees. Including quarterly workshops with District Managers and quarterly meetings/training with Property Managers.
• Review and approve monthly performance incentives for the District and Property Managers.
• Oversee the recruitment, hiring, and management of all District Managers (DMs), while providing support and guidance in their hiring processes for regional employees.
• Update upper management on all urgent property and personal matters daily until resolved.

Job Qualifications:

• At least ten years’ experience in operations management, with at least five years in a leadership role.
• Strong experience with real estate software platforms, SiteLink preferred.
• Proven experience in the self-storage industry or a related field is highly desirable.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
• Demonstrated ability to lead and motivate teams in a fast-paced environment
• Bachelor’s Degree in Business Administration, Operations Management, or a related field; or equivalent work experience. MBA preferred.