Vice President of Information Technology - Paula's Choice Skincare
Seattle, WA
About the Job
Paula's Choice is Your Right Choice!
Paula's Choice is a leading multinational skincare brand with over 28 years in the industry! Our mission is to empower people around the world with the knowledge and products they need to achieve their own definition of beauty. We're looking for passionate and talented people to join our team as we continue to revolutionize the beauty industry.
Paula's Choice is committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula's Choice could be a wonderful fit for you.
What we offer you*:
- A robust benefits package including health, vision, dental, retirement and more
- Flexible spending account, Employee assistance program
- Fitness perks, meditation app membership, and more
- Product samples and discounts
- Generous PTO
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
- Great location – for roles that are hybrid or fully onsite, we're in the heart of Seattle's beautiful International District
- Did we mention we're a dog-friendly office?
*Please note these benefits are only available to full-time Paula's Choice employees.
In addition to our core benefits outlined above, here's some additional reasons you should consider a career at Paula's Choice:
- We're committed to innovation – we're constantly developing new and innovative products that are based on the latest scientific research.
- We're customer centric – we believe that our customers deserve the best possible products and services.
- We're a diverse and inclusive workplace – we value diversity and inclusion in all aspects of our business and have committed to learning along the way. We believe that our employees' unique perspectives and experiences make us a stronger company.
- We're passionate about making a difference – we believe that beauty is more than just skin deep. We're committed to using our platform to share research, education, and skin positivity.
If you're looking for a career where you can make a real difference, join Paula's Choice today! We're looking for talented and passionate individuals to help us change the world one face at a time.
How You'll Have an Impact at Paula's Choice:
The VP of IT is an exciting new role. Expansive in covering IT disciplines such as front end ecommerce, backend systems and services, project management, cybersecurity, infrastructure and end user support. The ideal and successful candidate will bring such experience, plus expertise in innovation and data-driven personalization seeing this opportunity as more of a "Vice President of Technology & Disruption" role.
What You'll Bring to the Table:
Strategic Leadership
- Balancing Execution and Innovation: Implement strategic plans aligned with the company's financial strategies to guide the evolution and growth of North America and Global business.
- Collaborative Innovation: Partner with the CIO and headquarters team to explore innovations that accelerate our business and define global IT infrastructure strategy, architecture, and processes.
- Initiative Prioritization: Work closely with the CIO and stakeholders to prioritize quarterly initiatives and ensure alignment with business goals.
Operational Oversight
- IT Function Management: Oversee all IT functions, including Office 365, Azure, SSO, SaaS applications, supporting our 24x7 ecommerce enterprise.
- System Maintenance: Develop, monitor, and maintain systems, standards, and infrastructure to support Paula's Choice offices and staff globally.
- Project Management: Manage project deliverables, vendor management, contract negotiation, and budgets, acting as the subject matter expert on company IT services and applications.
- Security Compliance: Ensure IT systems meet data security requirements (GDPR, CCPA, PII, PCI) in collaboration with the CIO and CISO.
- Team Leadership: Lead the PC AMER IT team of approximately 20+ employees, aligning a diverse remote staff with company goals and objectives.
Innovation and Continuous Improvement
- High-Quality Releases: Drive day-to-day executions by leading internal development and external agencies to ship high-quality releases on time using an Agile, continuous improvement methodology.
- Ecommerce Development: Manage and protect the SFCC master front-end code base, back-end services, and ESB code base for global adoption and local performance.
- Site Performance: Oversee "health of site" KPIs such as latency/load times and outages for desktop, mobile, and tablet platforms.
- Future Trends: Anticipate future consumer trends and leverage market developments to trial and test new ecommerce concepts and technologies.
Skills:
- Superior communication with external and internal partners.
- Self-motivation and urgency in mitigating blockers.
- Team-oriented, entrepreneurial mindset.
- Fast learner and effective prioritization in a fast-paced environment.
- Strong analytical and quantitative skills for data-driven decision-making.
- Demonstrated leadership, adaptability, and teamwork skills.
Experience:
- 10-15+ years in IT, with expertise in:
- Direct-to-Consumer (DTC) and retail (cosmetics preferred)
- Digital Innovation
- Back-End Systems & Data
- Enterprise Data
- Infrastructure
- Global Technology
- 10+ years in leadership roles.
- 10+ years with large-scale ecommerce applications and marketing platforms.
- 10+ years with Agile methodologies.
- 10+ years in designing mobile application UX/UI.
- Salesforce Commerce Cloud & Shopify.
- NetSuite OneWorld or other ERP applications.
- Project Management Methodologies (Agile, Scrum, Adaptive).
- Trends and best practices in ecommerce, software development, disaster recovery, business continuity, security, and IT infrastructure.
- Proven track record of maturing and streamlining IT systems and processes.
Daily Responsibilities (include but not limited to):
- Partner with the CIO to explore and implement innovations.
- Define and maintain global IT infrastructure strategy.
- Prioritize quarterly initiatives with stakeholders.
- Oversee IT functions including Office 365, Azure, and SaaS applications.
- Maintain global systems and infrastructure standards.
- Manage projects, vendors, and budgets.
- Ensure compliance with data security requirements.
- Lead Agile development and high-quality releases.
- Manage SFCC and ESB code bases.
- Monitor and improve site performance.
- Troubleshoot website issues under tight deadlines.
- Address revenue and customer experience blockers.
- Define product specifications for infrastructure support.
- Lead and align the PC AMER IT team with company goals.
- Additional tasks as assigned by your manager.
The Details:
- Location: We are based in Seattle, and although we are looking nationally, local candidates are preferred
- Hours: Typically, business hours but with flexibility to global time zones and extended hours as needed
- Physical requirements: Ability to both sit for long periods of time & handle long periods of screen time
- Travel requirements: Up to 20%, domestic travel
What Can Help You Really Stand Out:
- Background in skincare, personal care, cosmetics, or related industries.
- Experience with migrating to a site to NetSuite OneWorld.
- Bachelor's Degree.
Approximate Salary Range Based on Experience and Location:
$250,000 - $280,000 USD/annually
#LI-NG1
Paula's Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.
Paula's Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law.
We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work. Where embracing cultural differences, accepting others without bias, and antiracism are reflexes, not an initiative.
Please note:
At any time, with or without notice, Paula's Choice reserves the right to add/delete/change the position's requirements.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at careers@paulaschoice.com. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
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