Vice President, Direct Sales - Point Broadband

Vice President, Direct Sales
Opelika, AL

Summary:

This position is responsible for the execution of strategy, organizational design and tactical execution of the company's direct sales team. This position manages all aspects of field sales and support and will oversee and manage the sales team to meet or exceed sales revenue and to contribute to the overall profitability of Point Broadband.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to:

• Develops and implements competitive sales strategies and defining target accounts to meet sales objectives including customer penetration and revenue goals
• Supervises and manages activities of Sales Managers and support staff, including training, time off tracking and payroll procedures
• Plans and monitors staff progress; reviews and evaluates performance results
• Initiates appropriate disciplinary proceedings
• Coordinates and enforces system policies and procedures
• Maintains appropriate sales response operations by establishing work schedules; assigning employees, and providing back-up
• Maintains quality customer service by designing and enforcing standards, training representatives, monitoring performance; surveying sales approaches, and evaluating outcomes
• Maintains workforce processes by training sales representatives, preserving reference manuals and dialog guides; furnishing current industry information and answering questions. Determines market potential for company’s services and prepare sales and expense forecasts for the region
• Creates and implements regional incentive programs as necessary to meet company objectives
• Create a consistent and valued customer experience leveraging scalable and repeatable methodologies through proven best practices
• Participates in development of- and adherence to annual budget objectives
• Represents the company in a professional manner
• Maintains workforce process flows by facilitating information and training requirements with related operational departments; and by participating with and providing resources to business improvement teams
• Appraising management through the formulation of reports and presentations for the purpose of interpreting industry information and submitting appropriate recommendations
• Augments professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies
• Contributes towards the team effort by accomplishing related results that are in accordance with corporate practices and policies
• Responsible for Budgeting, Sales and Capital Forecasting, and Resource Planning
• Establish relationships with leadership across sales, customer success, support, product, and marketing leadership to ensure cross-functional alignment at scale
• Maintains current, in-depth knowledge of the marketplace, including competition, and ensures positive and professional relationships with customers, business partners, and co-workers
• Responsible for supervision of outside contractors as required

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Professional appearance and attitude
• Exceptional communication and interpersonal skills, with the ability to effectively engage with Sales, C-level executives, decision-makers, and cross-functional teams
• Ability to speak in public and motivate others
• Ability to meet strict deadlines
• Must be highly organized, flexible, detail-oriented and able to multi-task under pressure
• Ability to work beyond normal business hours including evenings, weekends and holidays as necessary
• While performing the duties of this job the employee is required to have and maintain a valid driver’s license and driving record that meets the standards of Point Broadband’s insurance company

Education/Experience:

Related Bachelor’s degree from a four-year college or university or five to seven years of related sales management experience in the communications industry, or equivalent combination of education and experience.

Minimum of 10+ years experience managing enterprise, SMB and wholesale sales teams in the telecommunications industry.

Computer Skills:

Requires thorough working knowledge of MS Excel and MS Word. Requires basic working knowledge of MS Project, MS Access and MS PowerPoint.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee must be able to work in outdoor climates and is regularly required to sit, stand and walk; use hands to finger, handle or feel; use vision to adjust focus to close and distant objects; be able to occasionally lift up to 50 lbs, e.g., boxes of sales and marketing materials, display objects, etc.

• Regularly required to talk and hear and communicate effectively
• Frequently required to sit, stand, bend at the knees and waist, and walk
• Required to use hands to type, handle objects and paperwork
• Required to reach and hold on to items at chest level or reach above the shoulder
• Required to use close vision and be able to focus
• Travel is required

Benefits:

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Discounted Broadband Services *Where Applicable*