Vice President - Business Analysis Manager - JPMorgan Chase Bank, N.A.

If you have 12 or more years of experience in Banking/Financial services with strong Payments knowledge and/or prior experience in driving large scale strategic projects and possess leadership and project management skills with an ability to drive projects in close partnership with Operations, Product and Technology partners then this is the team for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a V ice President - Business Analysis Manager in Graphite Payments Transformation team , you will drive initiatives under stringent timelines and in a fast-paced dynamic environment. You will be expected to have strong communication and influencing skills, strategic thinking, collaboration with multiple impacted teams, flexibility and result driven. You must have leadership and project management skills with an ability to drive projects in close partnership with Operations, Product and Technology partners.

Job responsibilities

• Define the business requirements for development and commercialization of new product capabilities (business analyst)
• Articulate and document process flows including customer interactions and Operations intervention
• Cover functional and non-functional requirements including but not limited to Product features, Operational requirements, Regulatory and Compliance requirements, User Interface, Client reporting, Sanctions, Resiliency and Scalability. The requirements must be able to cater to current expectations and allow scalability for future changes in business model
• Perform impact analysis for business initiatives to determine key business groups that will consequently be required to undergo technical or operational process change and conduct gaps analysis as required to determine degree of change emergent from business initiatives
• Partner closely with Product and Technology partners to help define globally consistent platform architecture as well as work with User Acceptance Testing team to determine the testing strategy and ensure thorough testing of all capabilities
• Track the overall progress of an initiative and identify any possible red flag and collaborating with various stakeholders for resolution of the issues to ensure timely completion of the projects
• Drive Operations readiness to support new product roll out by ensuring documentation of process flows, operational procedures, training, user entitlements, clearly defined roles and responsibilities and establishing escalation matrix
• Anticipate internal and external factors impacting the global payment strategy and implementing plans to mitigate risks and capitalize on opportunities and perform defect analysis, prioritization and exploring alternative solutions

Required qualifications, capabilities, and skills

• Minimum of 12 years of experience in Banking/Financial services
• Well versed with Agile methodology and experience in driving projects under the said framework
• Strong Project management skills and ability to work independently
• Strong problem solving, collaboration, communication and interpersonal skills with proven ability to influence stakeholders without direct authority
• Strategic thinker with ability to define future state business model and drive execution to that effect
• Ability to multi-task and manage and deliver competing priorities and attention to detail with logical thought process and leverages the organization to deliver results quickly
• Self-motivated, tenacious with excellent time management/prioritization skills
• Experience in designing, delivering & presenting executive level content and adept at working in matrix organization and dynamic high performance teams

Preferred qualifications, capabilities, and skills

• Strong Payments knowledge and/or prior experience in driving large scale strategic projects preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans