Veterinary Technician/Receptionist - Spears Animal Hospital

Spears Animal Hospital is a well-established, progressive, fast paced small animal general practice veterinary hospital located in Carbondale, Illinois We offer many services to provide the best comprehensive care to our patients including Wellness Services, Preventative Care, Urgent Care, General & Internal/External Medicine, Digital Full Body and Dental X-Ray, Full In-House Laboratory, In-House Pharmacy, Boarding, & more.

To learn more about us click here. 

Job duties include, but are not limited to:

Animal restraint, triage of incoming patients, collection and analysis of lab samples, diagnostic imaging, management and nursing care of medical and hospitalized cases with varying degrees of stability, administration of medications, effective communication of treatment plans with clients, surgical preparation and assistance, and anesthetic management. Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• A high work ethic and positive attitude team member
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Ability to arrive on-time and ready to work
• A minimum of 1-year experience preferred, CVT/RVT/LVT a bonus
• Weekend availability
• Exceptional customer service skills and ability to communicate precisely
• Interpret medical records and record client history accurately
• Knowledge in preventative care, surgical procedures, and hospital flow
• Ability to restrain pets in a low-stress and safe manner
• Proficient in sample collection to include blood samples, urine, fecal, and skin
• Ability to properly set-up and process laboratory samples and tests
• Proficient in positioning and capturing radiographs, positioning for dental radiographs are a plus
• Proficient in anesthesia and surgical monitoring
• A self-starter with the desire to continue to advance one’s knowledge and skillset
• Ability to receive in a professional manner constructive feedback to maintain hospital efficiency

We offer our staff:

pay: starting at $17/hr and up, depedning on expereicne and/or License 

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.