Veterinary Receptionist - Sheridan Animal Hospital

Sheridan Animal Hospital is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position with availability needed Monday-Friday. No weekends!

Full-time benefits and compensation:

• Compensation: $14-16/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Pet care discounts
• Uniform Allowance

Minimum qualifications and skillset:

• 1-3 years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Multitasking
  • Takes initiative
  • Computer proficient
  • Phone etiquette

With a mission centered around community and relationships, our team at Sheridan Animal Hospital has been committed to providing individualized care to our rural community since 2013. Our 5,000 square foot hospital allows us to provide routine and emergency medical and surgical services for small animals, and common pocket pets, with state-of-the-art equipment. Our doctors are supported by a talented team, and we take active measures to encourage our staff’s continued growth and happiness at our clinic and within veterinary medicine. We have a fantastic team full of coworkers who become friends and are happy to work with great clientele.

Our core values:

• Finding the very best individuals to care for pets
• Supporting our team’s education, excellence, and happiness
• Investing in technology and quality medications
• Choosing to uphold the highest standards of veterinary medicine

If you’re interested in joining a collaborative and tenured team, we encourage you to apply. We look forward to hearing from you!