Veterinary Receptionist - Cypress Creek Animal Hospital

At Cypress Creek Animal Hospital, compassion, client education, and customer service are the cornerstones of our practice. We strive to adhere to the highest standards in veterinary medicine, provide advanced diagnostics, and nurture the human-animal bond. Our goal is to help you and your pet feel comfortable while also providing the highest quality veterinary care.

Cypress Creek Animal Hospital is here to help you keep your pet on the path to wellness. We offer exceptional comprehensive health care to companion pets in Ruston and the surrounding areas. We strive to provide high-quality medicine, surgery, and diagnostics for the pets in our region. Our services include, but are not limited to internal medicine, surgery, wellness and vaccines, and dental care. In addition, our advanced ultrasound capability accommodates cardiac ultrasounds for dogs and cats. We're also proud to be AAHA accredited! 

Whether you have a brand new puppy or kitten, or a senior pet you’ve had for many years, let us help your pet on the road to a happy and healthy life. We treat all of our clients and patients with respect and compassion because to us you are part of our family! We have all of your pet’s best interests at heart. We place a strong emphasis on educating our clients about the needs of their pets and the nuances of their individual conditions. We believe that client education is key to effectively managing your pet's health.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.