Veterinary Receptionist - Chalco Hills Animal Hospital

Chalco Hills Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a schedule consisting of Monday/Thursday 7:30AM-7PM and Tuesday/Friday availability needed starting at 7:30AM to 5PM.

Full-time benefits and compensation:

• Compensation: $18-$20/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Uniform top provided
• Gym membership options
• Personal pet discounts

Minimum qualifications and skillset:

• 1+ years of client service experience
• Previous veterinary experience is desired
• Proficiency in the following skills:
  • Answering multiple phone lines
  • Patient/Client Information Entry
  • Scheduling Appointments
  • Face to Face Sales
  • Excellent Client Communication

Chalco Hills Animal Hospital, located in Omaha, Nebraska, is dedicated to providing compassionate and comprehensive veterinary care for pets in a welcoming and modern facility. With a team of experienced veterinarians and caring staff, they offer a wide range of services tailored to meet the individual needs of each furry friend. From routine check-ups and vaccinations to advanced diagnostics and surgical procedures, Chalco Hills Animal Hospital prioritizes the health and well-being of pets while fostering strong bonds with their owners. As a trusted partner in pet healthcare in the local area, they are committed to ensuring every pet receives the highest standard of care and attention.