Veterinary Receptionist - Midway Animal Hospital - Western Veterinary Partners

Midway Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time opportunity consisting of 4-10s and rotating Saturdays.

Full-time benefits and compensation:

• Compensation: $15-$18/hour, based on experience and skillset
• Medical, dental, and vision insurance
• 401k options
• Paid time off
• Personal pet discounts
• Life insurance and disability
• Employee Assistance Program
• Career growth potential
• And more!

We’re Looking For:

• Team players with exceptional communication and multi-tasking abilities
• Detail-oriented individuals with great organizational skills
• Personable and professional individuals who enjoy connecting with clients as well as the team
• Individuals who take initiative and are willing to lend a helping hand
• Veterinary professionals who have a passion for helping animals
• Individuals with veterinary software knowledge and/or prior experience working with animals

Providing the care our community deserves:

Midway Animal Hospital is an AHHA-Accredited and Fear-Free clinic that has been voted best of North Atlanta and Neighborhood Favorite multiple consecutive years in a row! We have 5 veterinarians (most are UGA grads – Go Dawgs!) and a wonderful support team, including 2 RVTs, that works well together and has a family-like bond. We typically perform surgeries four days a week, with our doctors seeing 3-4 procedures each day in addition to 3 dentals (one of our associate doctors underwent advanced